Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Average customer rating
4.4
(813 Reviews)
Rating breakdown 813 reviews
5 Stars
534
4 Stars
144
3 Stars
59
2 Stars
39
1 Star
37
87%of customers recommend this product.
(
679 out of
784)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Apple iPhone 7 and 8 - Stardust
Posted by: sjtexas
Verified Purchase:Yes
I bought this Belle case a couple of weeks ago and my phone has successfully come through several drops on different types of surfaces, including pavement. I love the design and the glitter!! It’s tough to find cases that will really protect your phone and are cute also.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LoOb
Verified Purchase:Yes
I was expecting an ombré teal phone case. Teal blue fading to clear. What I received was all sparkles and a very faint ombré. The ombré can hardly be seen and the sparkles are overwhelming. I did not see sparkles on the website when I ordered this.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 10, 2018
Hey there LoOb,
We apologize that this Symmetry series arrived looking a little different than you expected! Although we do our best to exhibit the most accurate depictions of our case designs online, unfortunately, certain screens and monitors can display particular styles differently. Nevertheless, we're positive that this case should keep your iPhone safe and sleek for a long time to come! If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
We apologize that this Symmetry series arrived looking a little different than you expected! Although we do our best to exhibit the most accurate depictions of our case designs online, unfortunately, certain screens and monitors can display particular styles differently. Nevertheless, we're positive that this case should keep your iPhone safe and sleek for a long time to come! If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ISparkle
Verified Purchase:Yes
My phone is an attachment except when it slips out of my hand. Love how this Otterbox gives me the tough case I need with the sparkle which sets me apart. Using the light at night also makes the whole clear case seem to light up which is really fun.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Desert Angel
Verified Purchase:Yes
I like this case though I wish the aqua gradient had the deeper color represented in online pictures. In reality, the color is rather faint. In truth, what I like the most about my purchase from Otterbox is the OtterCares Foundation. I appreciate that you are doing something to create a better world and future. Thanks!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AZDAD
Verified Purchase:Yes
I got this for my wife because she loves Ariel. The case is nice she likes it a lot now my older daughter wants one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jotero01
Verified Purchase:Yes
I’ve had the Clear Symmetry case on my iPhone 8 for about a month now, and I love it. I was a little hesitant at first since there was no screen protector (like on the Defender series), but one I started using it (and dropping it) I realized that this case really holds up and protects my iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alana
Verified Purchase:Yes
It says that the case is scratch resistant which it is not I’ve had it for about a week and it’s already covered and I’ve only dropped my phone 2X
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 28, 2019
Dear Alana,
We apologize that your Symmetry series seems to be struggling with some surface-level issues! That unit is engineered to protect the phone itself from scratches, but after some time in the line of duty, sometimes the case exterior can retain some cosmetic casualties. For this, we actually have an awesome warranty, and our friendly Otters will be happy to restore your sleek security by processing a quick claim! Just give them a call at 1-855-688-7269, and they'll send out a brand-new Symmetry in practically no time at all!
Sincerely,
OtterBox Customer Service Team
We apologize that your Symmetry series seems to be struggling with some surface-level issues! That unit is engineered to protect the phone itself from scratches, but after some time in the line of duty, sometimes the case exterior can retain some cosmetic casualties. For this, we actually have an awesome warranty, and our friendly Otters will be happy to restore your sleek security by processing a quick claim! Just give them a call at 1-855-688-7269, and they'll send out a brand-new Symmetry in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Aron93
Verified Purchase:Yes
I love this case but you guys have to do something about it scratching so easily. In the first week I had a scratch on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com