It’s such a cute case but scratches so easily. I keep it in my pocket so it doesn’t slide against my keys or anything but even putting it down on surfaces has scraped the back... protects ur phone like a boss tho, but all otter box cases do. Also don’t buy form the website if u r from Canada. Not worth the price with exchange
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 6, 2018
Hey Rebecca,
We apologize that this Symmetry case is making you say, "Help me Otter-Wan Kenobi!"
Don't worry, the force is strong with our Jedi representatives! Feel free to give them a quick call at 1-855-688-7269, and they'll send you a warranty replacement in no time at all. We're confident that this case should protect your phone from all sorts of danger...including the Death Star!
I bought this a week ago and I love it. It’s not too bulky and shows off the rose gold colour of my phone, plus adds some sparkle. I’ve had an Otterbox case before and I loved it. This case really protects my phone. Will definitely buy from Otterbox again.
I purchased this case a week ago and love it. The case isn’t too bulky and it’s sturdy. The only thing is that it will show up my more clearly on a light colored phone. I have a black iPhone and you don’t see the ombré well unless it catches the light. Other than that, it’s fantastic. Just realize that the case is clear.
The button on the upper right side is very difficult to push and lock my phone. Hopefully it will get better with use, but so far has been very irritating to use. Previously I had a gray one just like it to my iphone6 and did not gave the same issue.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 1, 2018
Dear Susan,
While we love tough protection, it sounds like this Symmetry series has been acting a little too tenacious! We apologize that this is happening, and we understand why you would want to easily access your power button! Fortunately, with a little time and use, those new side buttons should start to relax and feel more comfortable. For further assistance, please feel free to contact our friendly Otters at 1-855-688-7269, and they'll do whatever they can to help out!
I love this case so much. Mulan doesn't get a whole lot of merchandise compared to the other Disney princesses, so I can't resist getting things with just Mulan on it. The only reason why I didn't give the case five stars is because it is kind of prone to scratches, and you can see part of the apple on the back of the iPhone since the case is clear.