Great product - easy to use and hasn’t disappointed. We’ve only used it for steaks and chicken breasts so far, and I choose to finish up the steaks on the grill to add the score marks and give the outside a bit of a crisp. It’s different using a phone app to operate the unit, but rest assured, Breville has made it extremely quick and easy. It does take a bit longer to cook the meat, however, it’s well worth it as the meat comes out extremely tender and juicy. Meat temps can hold in the bag, which can come in very convenient if the side dishes aren’t quite done. Add whatever spices to the cooking bag - we use butter, fresh rosemary and a couple different steak seasonings. Overall I highly recommend this to anyone who appreciates making a great steak (or other meat) with minimal work.
I've had a Joule for about 2-1/2 years, and I love it. It heats my water quickly, and controls temperature precisely. I selected this product for its compact size, and it's a snap to store. All water drains quickly, and it fits in a kitchen drawer. The phone app used to control the Joule works well most of the time, but I occasionally have trouble connecting. Usually I just need to move the pot to allow connection. This connection issue is my only real gripe.
Excellent features spot on temperature definitely recommend to family and friends
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Best tool in my kitchen
on September 25, 2022
Posted by: MShey
Been using Joule for almost 3 years when it stopped working all it took was one email to support and they shipped me a new one. Most used tool in my kitchen Thank you
This is probably the best gadget I’ve added to my arsenal of kitchen tools, so glad I purchased the Joule. It’s easy to use and cooks to perfection. I love it!
this is my 3rd one. seems like they only last 3 years they work great until they break down
I would recommend this to a friend!
Response from breville.comBy Consumer Support, January 23, 2023
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
4
Great sous vide, but could be better
on April 13, 2018
Posted by: Scott J.
I love that the Joule works through the phone app. What I do not like is that the Joule has a lot of trouble connecting, sometimes requiring multiple reboots of the phone. I have two joules and my parents also have one and together we have tried five different phones with the same results. The other problem I have is that Chefsteps recommends higher cooking temperatures for shorter periods of time, which in my opinion creates an inferior product. I usually find myself going to the Anova website and using their recommendations on temperature and cooking time instead. The Anova sous vide is a far inferior unit, but their cooking guides produce much better food.