Customer reviews from frigidaire.com
Frigidaire - 21.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.3
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
476
4 Stars
173
3 Stars
69
2 Stars
32
1 Star
27
87%of customers recommend this product.
(
129 out of
149)
Customer Reviews for Frigidaire - 21.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Everything You Need!
on May 3, 2020
Posted by: cosharo
[This review was collected as part of a promotion.] I bought this refrigerator three months ago, and it is a wonderful addition to my condition. The ice maker and water dispenser are the favorite features of my family. I like the inside arrangement of shelves--makes it easier to be organized. I love the stainless steel finish.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's great, but....
on May 3, 2020
Posted by: Steve in Brighton
[This review was collected as part of a promotion.] So far I have only had it for 4 weeks so it's pretty early to review. So far I like it. However, When I received the unit and installed it, the ice maker was spraying water out of the top and back sides. Long story short, I had to disassemble the ice maker and found the fill tube and gaskets damaged due to poor factory assembly. Frigidaire was kind enough to send me the replacement parts I needed and I was able to successfully repair it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Unit
on May 4, 2020
Posted by: Rio2020
[This review was collected as part of a promotion.] This product is great however lacks space. Still does the good job well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet and clean look
on May 4, 2020
Posted by: Poondog
[This review was collected as part of a promotion.] Bought this one earlier and then moved. Replaced fridge in new home with same model and love it as much.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on May 5, 2020
Posted by: Rome1969427
[This review was collected as part of a promotion.] French doors provide easy access. Bottom freezer allows for viewing freezer contents at a glance. Option function on door provides simple and quick adjustment to refrigerator settings.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of space
on May 5, 2020
Posted by: John and Becky
[This review was collected as part of a promotion.] We were pleasantly surprised with how much space this had even though we went with the smaller, counter depth one. We love being able to see everything in the fridge and easy to retrieve.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well but it is very noisy
on May 7, 2020
Posted by: Dianol
[This review was collected as part of a promotion.] this refrigerator came with my house from the builder so I don't know where it was purchased from. It works fine, but the ice maker sounds like a diesel truck just fired up at least twice daily and sometimes in the middle of the night. I wouldn't buy this again.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 11, 2020
Hello, Dianol.
Congrats, on your new home!
Thank you for your review.
I understand you’re noticing loud sounds from your fridge’s ice maker.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. When the surrounding noise is low, you might hear some of these sounds. Some surfaces on floors, walls, kitchen cabinets, and open kitchen plans may make these sounds more noticeable.
The loud “truck” sound you hear is your ice maker fan, water valve activation, and refrigerant gas during the icemaker operation. This is normal. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your model’s Use & Care guide page 34 for further details about the sounds along with watching this short video.
https://youtu.be/Qbm-4N-T-YA
Should you need us or have any additional questions about your fridge, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Congrats, on your new home!
Thank you for your review.
I understand you’re noticing loud sounds from your fridge’s ice maker.
Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. When the surrounding noise is low, you might hear some of these sounds. Some surfaces on floors, walls, kitchen cabinets, and open kitchen plans may make these sounds more noticeable.
The loud “truck” sound you hear is your ice maker fan, water valve activation, and refrigerant gas during the icemaker operation. This is normal. I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” of your model’s Use & Care guide page 34 for further details about the sounds along with watching this short video.
https://youtu.be/Qbm-4N-T-YA
Should you need us or have any additional questions about your fridge, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase!!
on May 7, 2020
Posted by: cmm5569
[This review was collected as part of a promotion.] I bought this fridge a few months ago and love the french doors! It has lots of storage.
Written by a customer while visiting frigidaire.com