Customer reviews from frigidaire.com
Frigidaire - 21.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.3
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
476
4 Stars
173
3 Stars
69
2 Stars
32
1 Star
27
87%of customers recommend this product.
(
129 out of
149)
Customer Reviews for Frigidaire - 21.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Great fridge, no smudges
on October 11, 2017
Posted by: tbosco33
from Dighton, MA, United States
This is a great fridge. I replaced one that was slightly larger but because of the layout inside this one I can fit more in it. The best part about this is that it doesn't show any smudges. It looks great all the time.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap plastic inside
on February 13, 2021
Posted by: Clerese
This fridge is nothing but trouble. It feezes food near the side, so had to turn the temperature up. The worst part is the cheap plastic. Everything inside is breaking. The wheels on the drawers have broke, they broke off with the plastic around them so no way to fix it. A shelf on the door cracked. It makes a loud terrible noise several times a day. It is embarrassing for anyone to see inside this trashy fridge. We are 2 adults so we have not done anything crazy like kids would do for it to be in this condition. The ice maker jams up and takes forever to get ice. I am really disappointed.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, February 19, 2021
We’re so glad you let us know about this, Clerese! The last thing we want for you to experience with your new refrigerator is uneven temperatures or damaged shelving. Please be on the lookout for an email from us shortly! We’d love to work with you to see what’s happened and how we can correct it for you. – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very Disappointed
on February 19, 2019
Posted by: TimL138
from Greer SC
Impossible to remove all plastic protection wrap around the rubber seal of doors.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist, February 25, 2019
Hello, TimL138. Thank you for your review. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any additional assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad design
on December 20, 2019
Posted by: Laby
That is my second one within four months and still freezing the food , They replaced two fan Blowers twice, nothing but problems very unhappy.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 23, 2019
Hi, Laby!
We understand your concerns. Freezing in the refrigerator section may be due to blocked vents; please ensure that you rearrange your food items to allow for proper airflow inside the cabinet. If anything is pressed closely to the vents, they may be creating pockets of freezing air. According to the information on file, we are currently working with you and a local technician to determine the issue! Thank you for your patience. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We understand your concerns. Freezing in the refrigerator section may be due to blocked vents; please ensure that you rearrange your food items to allow for proper airflow inside the cabinet. If anything is pressed closely to the vents, they may be creating pockets of freezing air. According to the information on file, we are currently working with you and a local technician to determine the issue! Thank you for your patience. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointing ice maker
on August 30, 2020
Posted by: DrBobP
[This review was collected as part of a promotion.] makes very little ice in a day. had a repair call' he tweeked the settings but little to no improvement
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, October 5, 2020
Hello DrBobP! We are sorry to hear about your experience with your ice maker. We'd really like an opportunity to research more about your experience and review the options available to resolve this. Please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nice looking enough? Yes. Performance... blah.
on September 28, 2021
Posted by: AggravatedCustomer
A big box that keeps things cold. Check. The icemaker takes FOREVER to make ice. Beware, it makes tiny little cubes that melt very quickly in your drink. The dispenser has a tendency, occasionally, to push out some crushed ice before dispensing the cubes you asked for and that can get messy. And the worst part... with my freezer set to 0 degrees and the fridge set to 37 degrees per the recommendation, I have items in my refrigerator that are freezing. And not just the ice crystal kind forming inside drinks. Food items that sit on a shelf at the complete opposite side of the fridge from where the ice cube storage bin is (it's situated inside the refrigerator, not the freezer), are freezing! Buyer beware.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 29, 2021
Hello!
Thank you for sharing your feedback. We understand your concerns! If items are freezing in your refrigerator, we may recommend rearranging your food for better airflow. It will always be coldest near the back of the freezer, and blocking airflow from the vents may cause pockets of freezing air to form. If you need any additional help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your feedback. We understand your concerns! If items are freezing in your refrigerator, we may recommend rearranging your food for better airflow. It will always be coldest near the back of the freezer, and blocking airflow from the vents may cause pockets of freezing air to form. If you need any additional help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool refrigerator
on September 16, 2018
Posted by: Ros24
from Anchorage
[This review was collected as part of a promotion.] We bought this refrigerator several months ago. I was unsure if it would be big enough for my family of four. It is perfect. It holds everything we need plus more. I like that I can see everything in it. I can see all the fruits and veggies right in their drawers. Food is not going bad like in my last refrigerator because I can see everything. I also like the ice cube style as well. It is quiet too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge but cant find air filter replacement
on February 10, 2019
Posted by: Myang
from South Carolina
Love the fridge but cant find the replacement for the air filter
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com