Customer reviews from sony.com
Sony - CD-RW/CD-R Boombox with AM/FM Radio - Black
Average customer rating
3.7
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
70
4 Stars
26
3 Stars
14
2 Stars
15
1 Star
23
70%of customers recommend this product.
(
99 out of
142)
Customer Reviews for Sony - CD-RW/CD-R Boombox with AM/FM Radio - Black
Customer Rating
3
Good features
on January 23, 2018
Posted by: Jimi73
Gender:Male
The only gripe I have with this unit is that the laser eye quit working after only 2 years of normal everyday use.
Written by a customer while visiting sony.com
Customer Rating
1
CD player broke twice
on December 6, 2018
Posted by: Florida Bound
Gender:Male
Ordered the boombox. CD stopped working. Exchanged it for a new one. Again, the CD stopped working. Waste of money.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 7, 2018
Hi Florida Bound, we regret to hear that your Boombox failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you.
Regards,
Erin
Regards,
Erin
Written by a customer while visiting sony.com
Customer Rating
1
Mr.
on June 15, 2019
Posted by: Pat the cat
Gender:Male
I bought this months ago, and am only now attempting to play a cassette. The manual does not tell you how to make it play. The SONY website offers a manual that tell you everything BUY that about the unit. It is extremely frustrating to say the least.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 18, 2019
Hi Pat the cat,
We apologize for any inconvenience that you experienced. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
Earl
We apologize for any inconvenience that you experienced. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
Earl
Written by a customer while visiting sony.com
Customer Rating
2
Worked ok at first but...
on October 13, 2019
Posted by: Tmiller
I got this for Christmas and it worked ok, but a couple of days later, the cd drive stopped working. Overall, unreliable, and mediocrity is written all over it.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 14, 2019
Hi, Tmiller!
I'm sorry to hear you had such a frustrating experience. Please try following the steps on the link below:
https://www.sony.com/electronics/support/boomboxes-cfd-series/cfd-s70/articles/00027417
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
I'm sorry to hear you had such a frustrating experience. Please try following the steps on the link below:
https://www.sony.com/electronics/support/boomboxes-cfd-series/cfd-s70/articles/00027417
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: Suzebroc
Gender:Female
Verified Purchase:Yes
My son bought me this for Xmas. It works very well, it’s nice and small, but does a great job. I like Sony products.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , February 14, 2020
Hi Suzebroc,
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!
~Earl
Written by a customer while visiting sony.com
Customer Rating
2
No better that RCA
on September 1, 2020
Posted by: Disappointed consumer
Gender:Male
No better than RCA. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: PrairieChick
Gender:Female
Verified Purchase:Yes
I've only had this a week so my review may not be as thorough if it was six months down the road, but I purchased this in order to replace my old large boombox that was 16 years old. Plus I wanted to purchase an mp3 player that I could plug into it. It's so small I find I have a lot more room on the shelf than I did before. There are so many features to play different kinds of media. The only thing I would like to have seen is the buttons to be more easily readable. However, once you know what button is attached to what function you have it made.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
CD Player stopped working
on September 6, 2017
Posted by: lindsay20128
Gender:Female
Purchased the boombox on July 16 and the radio, cassette and cd all worked very well until today (7 weeks after purchase). The cd player died after one song and now gives an error message of "no cd".
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 7, 2017
Hi lindsay20128, We're sorry to hear that the unit is not working properly. Kindly check this link out for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/39271
~Ralph
https://us.en.kb.sony.com/app/answers/detail/a_id/39271
~Ralph
Written by a customer while visiting sony.com