Customer reviews from philips.com
Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Average customer rating
4.2
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
531
4 Stars
156
3 Stars
62
2 Stars
48
1 Star
54
81%of customers recommend this product.
(
645 out of
795)
Customer Reviews for Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Posted by: TaurusZ
Gender:Male
Verified Purchase:Yes
It is an extremely awkward razor to shave with. The closeness of the shave is not at all acceptable. I really feel that I got ripped off badly.
I have another Norelco that might be 5 years old. Original blades on that shaver cut closer and faster than this new shaver. Am very sorry to have purchased this product. Cannot believe that Philips produces this model.
I have another Norelco that might be 5 years old. Original blades on that shaver cut closer and faster than this new shaver. Am very sorry to have purchased this product. Cannot believe that Philips produces this model.
Pros: none
Cons: hard to handle, not a close shave, takes too long to shave
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, August 24, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Rosi
Gender:Male
Verified Purchase:Yes
I have owned many Norelco shavers and this is by far the best.
Very quiet. Very smooth and comfortable. Lightweight and very good battery life.
Very quiet. Very smooth and comfortable. Lightweight and very good battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy and straight forward in concept. Love the quickness of charge. That has always been a prob...
on March 8, 2018
Posted by: Hunt
Gender:Male
Verified Purchase:Yes
This is the best product yet. Have used Norelco for over twenty years, and this one is the best! Close and comfortable in use, and the cleaning process is a snap. Just hope it holds up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DeeBee65
Gender:Male
Verified Purchase:Yes
Shaves as good as a blade, little or no irritation. Easy to clean, easy to change from shaver to trimmer. Well thought out design. Haven't used as a wet shaver yet. I would recommend this shaver, I've used others and none of them worked this well. Great job Phillips!
Pros: quick charge that lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DG31
Gender:Male
Verified Purchase:Yes
Shaves well enough but have to touch up late afternoon. Trimmer works very well. Easy to use overall battery life is excellent so far.
Approximately 10 days between charges.
Approximately 10 days between charges.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Raydk1
Gender:Male
Verified Purchase:Yes
I had to get used to the new form, but I really like it. It feels great in my hand and does a good job.
Written by a customer while visiting philips.com
Posted by: Sherbet83
Gender:Male
Verified Purchase:Yes
Easy to use ,clean and shave with. Great on the neck.Holds a charge for a long time.It does shave beards over 3 days old
Pros: could for 3dayold beards
Cons: should be a more simple way to change blades
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JP47
Gender:Male
Verified Purchase:Yes
This shaver works very well, even in hard to reach areas. It is light, quiet, and easy to clean. I just wish it would come with a stand and a protective cover for the head.
I would recommend this to a friend!
Written by a customer while visiting philips.com