Customer reviews from philips.com
Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Average customer rating
4.2
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
531
4 Stars
156
3 Stars
62
2 Stars
48
1 Star
54
81%of customers recommend this product.
(
645 out of
795)
Customer Reviews for Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Customer Rating
3
This is the 2nd Phillilps Norelco shaver that i've owned for the past 12 years.
on November 3, 2017
Posted by: Jamison
Gender:Male
Verified Purchase:Yes
My substandard rating is due Not to the performance but due to the logistics & design of the shaver, the case and the charger.
My previous shaver that I've owned for the past many years had the luxury of a charging cradle and this was not only convenient in my bathroom but efficient.
With my new razor, is really annoying that I can't even store the razor and the charging cord in the case that comes with this. It's extremely frustrating that I now have to keep the razor in the case separated and stored separately from the charger.
In sum, logistically, it's extremely inconvenient.
P.S. When I mentioned this issue to one of your Customer Service Representatives, specifically, that the case will not hold both the razor and the charger, she said, " this is a really good point and we recommend that you provide this to us in the way of feedback.
So, here you have it folks.
Thanks for your time and attention to this summary review.
James
My previous shaver that I've owned for the past many years had the luxury of a charging cradle and this was not only convenient in my bathroom but efficient.
With my new razor, is really annoying that I can't even store the razor and the charging cord in the case that comes with this. It's extremely frustrating that I now have to keep the razor in the case separated and stored separately from the charger.
In sum, logistically, it's extremely inconvenient.
P.S. When I mentioned this issue to one of your Customer Service Representatives, specifically, that the case will not hold both the razor and the charger, she said, " this is a really good point and we recommend that you provide this to us in the way of feedback.
So, here you have it folks.
Thanks for your time and attention to this summary review.
James
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Richard93
Gender:Male
Verified Purchase:Yes
Pros: (9800 series)
Gets cutters flat on the skin
Easy to handle
Electronic notifications
Reasonably fast
Gets cutters flat on the skin
Easy to handle
Electronic notifications
Reasonably fast
Cons: (compared to a 7800 series)
Noisey
High initial price
Replacement cutters expensive
No better warranty
Not easy to separate cutters from cutter body
to clean
Noisey
High initial price
Replacement cutters expensive
No better warranty
Not easy to separate cutters from cutter body
to clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jsands808
Gender:Male
Verified Purchase:Yes
Best Norelco I've ever had, and I've had a few! I would recommend this razor to my friends>
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Phillips 9731
on April 8, 2018
Posted by: TCPEI
Gender:Male
[This review was collected as part of a promotion.] A very nice , smooth, close shave with my new 9731. I had the Philips Senso Touch 2D shaver for approximately 10 years and was very hesitant to purchase a new razor as cost vs results was a concern. I researched and viewed many forums over 3 months before taking the leap of faith on the Philips 9731. My beard is heavy and coarse making a dry shave best for me , time wise, in the morning plus causing no skin irritation on my neck is extremely important.
I have used this razor for a month, it meets all my expectations and would highly recomend the Philips 9731.
Pros: close and smooth, no skin irritation
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Wilson38
Gender:Male
Verified Purchase:Yes
I tried this razor for an extended period of time. The rotary action did not work well for my face. I have been using a non-rotary razor for several years and thought that maybe a rotary razor would work better.
It did not provide as clean of shave as I expected. My best results are still with using an old-fashioned safety razor.
It did not provide as clean of shave as I expected. My best results are still with using an old-fashioned safety razor.
Pros: ease of use features
Cons: did not get a clean shave
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Lionel
Gender:Male
Verified Purchase:Yes
Much better than my old speed model with smooth shave and easy to use.
Pros: adjust closest shave
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent shave
on December 28, 2017
Posted by: Eddie1
Gender:Male
[This review was collected as part of a promotion.] Shaves very close. Close as a blade. Cleans easily.
Pros: very good all around.
Cons: concerned about wear from taking the trimmer on an
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dougeb
Gender:Male
Verified Purchase:Yes
Have the Arctic Razor for years without any problems.
Arctic still OK.
The 9800 is even better than the hard to beat Arctic.
Arctic still OK.
The 9800 is even better than the hard to beat Arctic.
Pros: charge percentage indicator, easy clean heads
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com