Customer reviews from philips.com
Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Average customer rating
4.2
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
531
4 Stars
156
3 Stars
62
2 Stars
48
1 Star
54
81%of customers recommend this product.
(
645 out of
795)
Customer Reviews for Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Customer Rating
3
Cutting heads have degraded over the years
on July 23, 2021
Posted by: Shaver001
Gender:Male
Heads used to last with the flat cut a lot longer. Price up quality dowm.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 27, 2021
Hello,
Thanks for leaving your feedback. We are sorry to hear that you have been having issues with your blades, with the years. To ensure a high quality performance, we always recommend to replace your Wet&Dry Shaver's head every year, using the compatible SH90 blades head.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for leaving your feedback. We are sorry to hear that you have been having issues with your blades, with the years. To ensure a high quality performance, we always recommend to replace your Wet&Dry Shaver's head every year, using the compatible SH90 blades head.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
5
Smooth shave!!!!!!!!!!!
on August 28, 2021
Posted by: Hoffa
Gender:Male
Great shaver, I get a very close wet shave with this shaver and no irritation or burn when used on the slow setting. The cleaning feature works well, I followed the instructions shook off excess water placed it in the cleaner and let it do its thing, I have a clean and charger shaver each time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
You get a comfortable, close shave
on September 28, 2021
Posted by: Joe4904
Gender:Male
[This review was collected as part of a promotion.] This is a very nice product. It provides a comfortable, close shave. I use it with an electric pre-shave lotion and not shaving foam. The shaver cleaning system works well. I use it every time I need to recharge the battery. The only problem I have is that, after about a year of use, the shaving head does not stay in place but will fall out. This has been a consistent problem with all of the shavers of this type that I have owned for many years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product I love it
on October 26, 2021
Posted by: Bodrum83
Gender:Male
Nice and very useful product I am using it över 2years have noproblem thanks
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best Electric Shaver
on November 1, 2021
Posted by: Tom 55
Gender:Male
[This review was collected as part of a promotion.] I have had many Norelco shavers. This is the best one I have had..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Shaver 9700 wet, is the best shaver they.
on December 18, 2021
Posted by: NY2CA
Gender:Male
[This review was collected as part of a promotion.] This is the best shaver they have used to date. I've been using Norelco for 40+ years. It charges extremely fast. Shaves closer than any other shaver I have used. The attachment for trimming sideburns works great.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The product is a great disappointment.
on December 27, 2021
Posted by: !630
Gender:Male
[This review was collected as part of a promotion.] For the price which is one of the highest prices I found, the shave is not what I expected. It takes significantly longer to get a good shave compared to my previous razor and it does not cut the tougher hairs on my upper lip to my satisfaction. It looks great but I would prefer to give up looks for function.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 30, 2021
Hi there,
We are very sorry to hear the shave is not what you expected and that it takes significantly longer to shave. This is not the quality we wish to provide and we would like to help you further with these issues.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We are very sorry to hear the shave is not what you expected and that it takes significantly longer to shave. This is not the quality we wish to provide and we would like to help you further with these issues.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Not the best Norelco I’ve owned; sadly
on December 30, 2021
Posted by: Synclair
Gender:Male
[This review was collected as part of a promotion.] This razor is ok. Just ok. The last model I bought had a trimmer built in. This does not and already my wife threw out the box with the trim ATTACHMENT and it’s gone forever. That said? This model feels “cheaper” than the one I had for many years prior. The battery is …just okay. Loses power quickly. That said, it gives an ok shave. My model before was much smoother. It was also a 9000 series.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 3, 2022
Hi there,
We're sorry to hear that your Norelco shaver isn't meeting your expectations.
We would like to see if we can assist you. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that your Norelco shaver isn't meeting your expectations.
We would like to see if we can assist you. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com