Customer reviews from philips.com
Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Average customer rating
4.2
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
531
4 Stars
156
3 Stars
62
2 Stars
48
1 Star
54
81%of customers recommend this product.
(
645 out of
795)
Customer Reviews for Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Posted by: AlexPet
Gender:Male
Verified Purchase:Yes
The razor performs much better than previous one, also a Norelco. I enjoy the smooth shave and the very friendly service.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chooch49
Gender:Male
Verified Purchase:Yes
had a older razor and I am happy I seen this one sharp and close shave every time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: daveyswavey
Gender:Male
Verified Purchase:Yes
this is my 4th norelco shaver. each shaver has features that are better than the previous one
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Shaver
on September 4, 2020
Posted by: The Shaving Beast
Gender:Male
Excellent shaved. Very close shaver. Best I have ever used
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Then 9300 is very good. I'm pleased with it.
on September 4, 2020
Posted by: flytiger
Gender:Male
Verified Purchase:Yes
To make a 5-star rating with me is difficult for any product so 4-star is more like an A‐ than a B. If it had a more user friendly pop-up trimmer rather than an attachment trimmer plus a better way to remove the blade-head for cleanning would make it a solid 5-star. The shave head glides effortlessly over most of my face. I have to be careful in the high speed mode on my neck but mustache whiskers need the extra spedy attention. I always clean the shaver before using the charger-cleaner device so that I don't contaminate the elixir inside it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Quiet shaver, but slow. Cleaner is worthless.
on December 19, 2020
Posted by: Xanthrick
Gender:Male
Mine was great the first day, but then I used the self cleaning and it was terrible. It makes super weird loud noises defeating the purpose of such a quiet electrical shaver.
Also two issues as I see no reason to get the shaver without the cleaner. It seems the rings don’t fit the best and sometimes make weird squeaky noises in startup. I’m not sir if this is a result of the self cleaning not providing enough lubricant or what. Second issue it never got a close shave above my lips and was considerably slower than my foil electric shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 30, 2020
Hi there,
Thank you for sharing your experience with us. We're sorry to hear the smartclean syvtem did not work for you and you did not get the shave you expected. We understand the inconvenience and would like to look into it for you. For us to do so, we'd like to invite you to reach out to our social media team. You can do so 24/7 at either Facebook or Twitter (@PhilipsCare). Our colleagues will be more than happy to help you out. We hope to hear from you!
Thank you for sharing your experience with us. We're sorry to hear the smartclean syvtem did not work for you and you did not get the shave you expected. We understand the inconvenience and would like to look into it for you. For us to do so, we'd like to invite you to reach out to our social media team. You can do so 24/7 at either Facebook or Twitter (@PhilipsCare). Our colleagues will be more than happy to help you out. We hope to hear from you!
Written by a customer while visiting philips.com
Customer Rating
2
smooth shave.
on July 22, 2021
Posted by: joe 2021
Gender:Male
Been using norelco shaver's for over thirty years. 9300 wet & dry does not compare to my other norelco shavers. NOT worth the money.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2021
Hi Joe,
Thanks for taking the time to write a review. Sorry to hear that the new Norelco you bought does not seem to compare to previous ones. We would be happy to assist you with tips and tricks if that would help. We also have a large community on our Groomtribe app who is more than happy to exchange experiences. We developed our new products with the latest technology and would love to be able to help you get the best experience out of them.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for taking the time to write a review. Sorry to hear that the new Norelco you bought does not seem to compare to previous ones. We would be happy to assist you with tips and tricks if that would help. We also have a large community on our Groomtribe app who is more than happy to exchange experiences. We developed our new products with the latest technology and would love to be able to help you get the best experience out of them.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Cutting heads have degraded over the years
on July 23, 2021
Posted by: Shaver001
Gender:Male
Heads used to last with the flat cut a lot longer. Price up quality dowm.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 27, 2021
Hello,
Thanks for leaving your feedback. We are sorry to hear that you have been having issues with your blades, with the years. To ensure a high quality performance, we always recommend to replace your Wet&Dry Shaver's head every year, using the compatible SH90 blades head.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for leaving your feedback. We are sorry to hear that you have been having issues with your blades, with the years. To ensure a high quality performance, we always recommend to replace your Wet&Dry Shaver's head every year, using the compatible SH90 blades head.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com