Customer reviews from philips.com
Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Average customer rating
4.2
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
531
4 Stars
156
3 Stars
62
2 Stars
48
1 Star
54
81%of customers recommend this product.
(
645 out of
795)
Customer Reviews for Philips Norelco - Star Wars Dark Side Shaver - Black/Red
Posted by: BobH83
Gender:Male
Verified Purchase:Yes
I really like this shaver and had one of an old model. But, it is unclear how to disassemble the head for thorough cleaning and thereafter my shaver head busses and seems to sputters and work inefficiently. Further, when using the cleaning cycle of the system with the solution in the chamber it seems unclear whether or not to hit the start button for recharging and then at some point hit it again to start the cleaning cycle. The original head design was more robust and made by machining. The currently design seems like it is a cost reduction project where the part is assembled or cast and likely comes from a host of vendors; it seemingly was not well tested nor documented.
Pros: ease of use, basic design has many advantages
Cons: the head seeming was redesigned for cost reduction, the head seems to malfuction and busses during use, the cleaning cycle is not well documented, the reliability and assurance are not robust
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: dramsey
Gender:Male
Verified Purchase:Yes
If you're used to a non-rotary shaver, it will probably take a couple of weeks to develop the technique for a close shave, but it soon becomes second nature. The position of the power switch at the front center makes it too easy to turn off accidentally while you're shaving, and the auto-clean system has spotty reliability: I often find my razor wet the next day (indicating that it did not finish the dry cycle), and sometimes I hear the cleaning system cycling in the middle of the afternoon, indicating that it started on its own.
Pros: separate trimmer head works very well
Cons: special tool needed to remove cutters
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
No longer a simple shaver
on March 2, 2018
Posted by: hamilfour
Gender:Male
[This review was collected as part of a promotion.] Shave settings no longer get the close shave I use to, too close and chaps my skin and a mid setting has my shadow growing back before 3pm. Cleaning unit, add cost and now I have to replace the solution that is only half used in order for the cleaning unit to come on. So I purchased a cheaper Norelco and sort of happy with that unit. Low cost to keep it clean and running.
Cons: not for traveling over a long period, overall cost for up keep
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ronjoy
Gender:Male
Verified Purchase:Yes
I've used Norelco for over 40 years. This razor is the best I've ever used.
Pros: close shave
Cons: charging/cleaning system is not well designed
Written by a customer while visiting philips.com
Posted by: Dishboy
Gender:Male
Verified Purchase:Yes
The cleaning mechanism that is supposed to last 10 minutes never shuts off, sometimes the dryer does not come on. The promo to buy a set of 3 cleaning solutions is no good has been out of stock for two months. I would buy the cheaper version, which would also take up less counter space.
Pros: very close shave
Cons: cleaner does not work
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: GibSr
Gender:Male
Verified Purchase:Yes
In Noreco shavers this is the best one I have had. My only fault I have found is the replacement head I bought does not shave as close as the original head. I really like the new cleaning system it is better than the last 2 I had. It is also nice being able to use this shaver in the shower.
Pros: use in shower, cleaning system
Cons: replacement head not as good as originak!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: joey1910
Gender:Male
Verified Purchase:Yes
This shaver is as advertised. It has it all. Best shave yet! Wet or dry and with my tough beard that is quite an accomplishment!
Pros: easy to use, 3 settings, wet or dry, easy cleaning
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: NorelcoUser9700
Verified Purchase:Yes
The shaver cuts close and the trimmer is easy to install and use. Would have preferred the display side of the shaver be visible when installed in the clean and charge unit.
I would recommend this to a friend!
Written by a customer while visiting philips.com