Customer reviews from shopyalehome.com
Yale - Real Living Z-Wave Combination and Electronic Smart Door Lock - Satin nickel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
34
4 Stars
13
3 Stars
8
2 Stars
0
1 Star
4
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Yale - Real Living Z-Wave Combination and Electronic Smart Door Lock - Satin nickel
Customer Rating
5
Make sure to bring it to your hub (within 3') before including
on June 15, 2020
Posted by: Rob Mugs
Once I realized it needed to be close... CLOSE to my hub to get a secure connection, it was great.Moved it near my hub, included, then moved to where I needed it. Works every time
Written by a customer while visiting shopyalehome.com
Customer Rating
5
No regret, not even one letter.
on February 18, 2020
Posted by: Sam
One of the best decisions I've ever made. Integrates with Ring system!! Easy instructions and installation, totally worth it!
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Works with Ring
on June 3, 2020
Posted by: Joanna D.
Deadbolt, key pad, works with a Ring security doorbell. A nice upgrade to the old mechanical locks.
Written by a customer while visiting shopyalehome.com
Posted by: Tito
Verified Purchase:Yes
Very reliable. Using with Hubitat hub having multiple rules applied. Working great. Using Z-wave lock from Yale since 2016. No issue
Written by a customer while visiting shopyalehome.com
Posted by: BF
from Lafayette, LA
Gender:Male
Verified Purchase:Yes
Very nice lockset. The only problem I am having is I moved into a brand new house and installed the locks and there’s a little bit of friction on the boat which keeps it from closing completely. It keeps giving a nonclosure warning.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Broke as soon as the warranty was up
on July 28, 2025
Posted by: SAR
from Chicago
Gender:Male
It broke just after the warranty expired. This is not acceptable for such an expensive product.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1
electric motor for lock failed
on September 11, 2025
Posted by: ABean
from Atlanta, GA
Gender:Male
The lock lasted five years and then the electric motor failed. I called and found that the the lock is no longer under warranty. After examining the internals, corrosion was visible on the circuit board and motor. This lock was protected by the elements by and I would not expect this damage/corrosion
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
5
A sleek, easily-connected lock for SmartThings
on November 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
In addition to being a grade 2 lock, the Z-wave connectivity of this lock makes it a very compelling addition to any home with a smart hub, like SmartThings. I have many of these locks and it is delightfully simple to add one to the network, then assign codes and have it up-and-running in no time. The locks hold up very well to wear and some pretty harsh weather, yet remain responsive and functional. These continue to be my preferred locks, paired with SmartThings.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com