Customer reviews from motorola.com
Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
239
4 Stars
95
3 Stars
39
2 Stars
33
1 Star
46
76%of customers recommend this product.
(
324 out of
425)
Customer Reviews for Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Customer Rating
1
Worst Phone I ever had.
on July 15, 2019
Posted by: EliT
from Milwaukee , WI
I bought it about one year, It was the worst expereince of a celphone. I used Samsung galaxcy grand2 for 4 years without any problm. But this phone sucks. Lags alot I have to close all apps or sometimes restart the device to getto work. Recently it doesnt charge with many different cables, my phone went dead because it was not charged by the cable. maybe charge piece problem.
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, August 15, 2019
Thanks for reporting your situation. This is a follow-up message to let you know that we always care at Motorola. We have sent you an email. Please reply back at your earliest convenience.
Written by a customer while visiting motorola.com
Customer Rating
4
Best performance
on July 26, 2019
Posted by: Abinesh
from Srilanka
I use Moto G5 plus last one month... It's performance is very cool under budget. But it's need a best updates for it's software mainly for camara and file manager..
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone
on August 28, 2019
Posted by: Zakamo20
Had one for 3 years and still is amazing! The camera is amazing, but it tends to crash after 2ish years. Lasts almost a day, and is hard to break
Written by a customer while visiting motorola.com
Customer Rating
5
THIS PHONE SOUNDS AND LOOKS GREAT!!!!!!!!
on September 11, 2019
Posted by: yaya
from carrier ms
this phone looks and sounds great. although im 13 and dont have a phone i would definetly choose this one!!!
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
1
Worst Motorola phone i have ever owned!
on October 5, 2019
Posted by: vonj
from Lexington, N.C.
This phone has the worst call and sound issues of any phone i have ever used. It breaks up and i can barely hear the other person. I really wasted my money on this phone!
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, October 7, 2019
I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. Be assured that your case is being taken care of. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on February 7, 2018
Posted by: tone7
from KC
Only had this 1 1/2 months but it rocks. It does everything I need it to do plus its costs $500 cheaper than those other brand names. I haven't h found anything bad about it but I don't need much nor do I try to impress anyone.
This is my first phone purchase but have had several others used and this one beats them all.
This is my first phone purchase but have had several others used and this one beats them all.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
I love it !!
on February 7, 2018
Posted by: Paulio
from Carbondale IL
Its a great unlocked phone at a reasonable price.
I don't need a phone to be the most hyped phone on the
planet. I need great quality, good features and a fair price.
So I got it all !!
I don't need a phone to be the most hyped phone on the
planet. I need great quality, good features and a fair price.
So I got it all !!
Written by a customer while visiting motorola.com
Customer Rating
3
No Moto Assist Drive
on February 7, 2018
Posted by: JJones
Overall a fine phone, but not having Moto Assist Drive makes the phone not as useful. Google Voice is just not as good. I miss the phone automatically knowing I am driving and its ease at voice activation. I will make sure my next phone has it.
Response from motorola.comBy Jess, Motorola Customer Care, February 8, 2018
I understand how important this feature to you. We are glad that you have one of our great phones. This phone is a stock Android device which runs stock Google apps and features. There are third party apps which are similar to the app you are looking for. Your feedback is important to us and we'll be sharing this with our team, thanks.
Written by a customer while visiting motorola.com