Customer reviews from motorola.com
Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
239
4 Stars
95
3 Stars
39
2 Stars
33
1 Star
46
76%of customers recommend this product.
(
324 out of
425)
Customer Reviews for Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Customer Rating
3
Loved it... Until it died
on August 8, 2018
Posted by: KR G5s+ MoPho
from Downey, CA
Update..dropped ratings from all 5 stars.I loved this phone. One morning, I woke up and this g5s+ was dead. It was left on and charging and was at 70%. None of the boot sequences listed anywhere worked. Being only a month old, I sent it back for warranty replacement. Now just waiting . Gotta reload over 200 apps plus settings which sucks
Response from motorola.comBy Mike, Motorola Customer Care, August 10, 2018
Thanks for your report and sorry for the troubles you have gone through. Feel free to respond back if you have any questions or clarification. We're always here to assist. Hope you give us another chance in the future.
Written by a customer while visiting motorola.com
Customer Rating
4
Good performance bad camara
on August 10, 2018
Posted by: Bijoy
from Kerala India
Phone is good Android is Neet working faster but camera is poor compare to Moto G4 futures are good working well till now
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
3
2 out of 3 work
on August 12, 2018
Posted by: Crystal L
from US
I bought one for myself in June, works great. Purchased two more a couple weeks ago, one for my son and one for my husband. My son's works great. My husband's kept rebooting itself all day yesterday and won't turn on at all now. Very disappointing.
Written by a customer while visiting motorola.com
Customer Rating
5
Good solid phone
on August 12, 2018
Posted by: Morgan1423
from Ohio
I've had this for about 4 months and for the money, it works pretty good. I wasn't expecting flagship performance but I get a speedy and reliable performance for my daily needs. The battery last all day for me and I'm on my phone a lot.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
1
Bad experience
on August 13, 2018
Posted by: Anonymous
from India
I bought this 7 months ago worst experience camera awful, not getting Oreo update, restricted to 32 bit Android but it is capable of 64 bit and many other cons and no pros. -1/0 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting motorola.com
Customer Rating
4
Excellent value for money
on August 13, 2018
Posted by: Ryo 1
from New York, NY
I bought this 2 months now, its been a great phone. Slow motion filming is so cool. Still pictures are great as well, front or rear camera. The speaker could be a little louder. The blue tooth connects readily.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on August 17, 2018
Posted by: Rob8
Have had no issues and no complaints about this phone.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
2
Great phone , No UPGRADES
on August 18, 2018
Posted by: pilouy
from Miami
got this phone 6 month ago with the promise will upgrade to oreo in a few months, reading forums it seems that prior customers that purchase this phone did not get upgrades either, Phone is good but if you promise something you should deliver
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, August 20, 2018
We're working hard to deliver fast updates. Eligible devices will receive it once it is ready. We always share upgrade plans and keep everyone posted on our software upgrade page: https://t.co/Rv3j0HQRTX. We appreciate your patience.
Written by a customer while visiting motorola.com