Customer reviews from motorola.com
Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Average customer rating
4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
239
4 Stars
95
3 Stars
39
2 Stars
33
1 Star
46
76%of customers recommend this product.
(
324 out of
425)
Customer Reviews for Motorola - Geek Squad Certified Refurbished Moto G5S Plus with 32GB Memory Cell Phone (Unlocked) - Lunar Gray
Customer Rating
2
Wifi calling
on January 4, 2019
Posted by: Salv
from New Jersey
We are a user of Moto g5s plus we are making a request we want an update with Wi-Fi calling
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, January 4, 2019
I want to thank you for taking the time to speak with us. Be assured that we have your case information and see your issue. This is being taken care of. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
1
Lasted 14 months
on February 14, 2019
Posted by: Nate
from Vermont
It was a good phone until it died two months after the warranty ran out.
No, I would not recommend this to a friend.
Response from motorola.comBy Zeke, Motorola Customer Care, February 18, 2019
I want to thank you for taking the time to speak with us. Be assured that we have your case information and see your issue. This is being taken care of. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone I've ever had
on December 18, 2017
Posted by: Kaosmc90
I bought this phone ... About 3 months ago .. and I'm continuing to be impressed
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone. Incredible value.
on February 7, 2018
Posted by: tolzan
from Denver, CO
An affordable phone that packs a bunch. Great deal. Great phone. Good battery life. Good screen. Responsive and quick.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
Love My Moto
on February 7, 2018
Posted by: Hannahhaggs
from Irvine, CA
I got the Moto gs5 a couple months ago and I love this phone. I can take great photos, all the apps I need I can download and it handles them well-- rarely have glitchy loading times or crashes. Overall great phone - I truly love it and it's way better than the iPhone 6s I had for work for a while. Battery life is amazing as well.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
4
Good overall phone
on February 7, 2018
Posted by: Cbwilson
Unbeatable phone for the price. Super fast and responsive. A few issues I ran into after purchasing : bluetooth doesn't connect to several devices and the speak is very "tinny".
I would recommend this to a friend!
Response from motorola.comBy Marvin, Motorola Customer Care, February 7, 2018
Hello Cbwilson,
I am sorry for the inconveniences. We’ll be glad to help you. We would like to recommend you to perform a Clear Cache on your phone following these steps: http://bit.ly/2qfenWl
Removing the cache will delete unnecessary data from your device which might be causing the inconvenience.
Also, I would like that you try your phone in safe mode. We need to make sure that it's not an app that is causing damage. Safe mode will temporarily disable third party apps. Follow the steps here http://bit.ly/2pGGEWb
Reset the preferences for the apps by doing this: Settings> Applications>Three dots on the upper right corner> Reset app preferences.
Force stop the Bluetooth application and clear its cache by going to Settings> Applications> Bluetooth> Force Stop/ Storage> Clear cache.
I am sorry for the inconveniences. We’ll be glad to help you. We would like to recommend you to perform a Clear Cache on your phone following these steps: http://bit.ly/2qfenWl
Removing the cache will delete unnecessary data from your device which might be causing the inconvenience.
Also, I would like that you try your phone in safe mode. We need to make sure that it's not an app that is causing damage. Safe mode will temporarily disable third party apps. Follow the steps here http://bit.ly/2pGGEWb
Reset the preferences for the apps by doing this: Settings> Applications>Three dots on the upper right corner> Reset app preferences.
Force stop the Bluetooth application and clear its cache by going to Settings> Applications> Bluetooth> Force Stop/ Storage> Clear cache.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone - Great Price
on February 7, 2018
Posted by: easyinks
from Kansas
This phone is such a great value. It is easy to set up and use. The camera takes amazing pictures.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing phone at an amazing price.
on February 7, 2018
Posted by: ChrisP
from Huntington Station
With the rising cost of cell phones nowadays, the idea of a cell phone at a budget price would make anyone skeptical. The Moto G5 S plus offers flagship smartphone specs at a budget price anyone can afford. For its price, it is incredibly durable. A smartphone any person of any budget can afford.
I would recommend this to a friend!
Written by a customer while visiting motorola.com