Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
we are part of the Tripping Microwave #MeToo Movement
on October 11, 2022
Posted by: nope5105
Installed in May2019 - New Construction with all Frigidaire kitchen appliances. Stated tripping the Dedicated circuit about 20 days ago. I had issues with dishwasher as well. Planning to replace each appliance one by one with non Frigidaire ones.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, October 12, 2022
Thanks for your honest review. We're sorry to hear that you're having this experience with your microwave. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
This microwave is trash
on November 1, 2022
Posted by: Frigidaire Isaripeoff
Do not buy this microwave will only last 3 years if that and cost you money thinking you need an electrician.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, November 2, 2022
Thanks for sharing your experience. We're sorry to hear that your microwave hasn't performed as expected. We'd like to help and review your unit's service calls. Please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
COMPLETE TRASH!!
on November 6, 2022
Posted by: MD29
Less than a year the handle is peeling and truly unsightly!! And of course you can’t just buy the handle. As it sits across from my Frigidaire Gallery refrigerator with the broken ice maker that I’ve had repaired 3x… yeah Frigidaire is trash. Can’t wait to remodel and go with a new brand 👍🏾 thanks for wasting hard working money.
Response from frigidaire.comBy Online Outreach Specialist, November 8, 2022
Hello, MD29! We’re saddened to learn about the experience with your microwave handle. This is not the experience we want for any of our consumers. We’re ready to help. We sent an email to gather additional information. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
2
Would avoid
on January 9, 2023
Posted by: Kwjco
[This review was collected as part of a promotion.] Blowing the dedicated fuse and from reviews below I am not the first one. It was installed by the builder about two and half years ago. Side note: the beeping when something is done is constant.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, January 10, 2023
We are disappointed to learn you are having issues with the microwave. The microwave will beep when finished, you may attempt to try to turn the audible signals off by following the steps on page 21 in the Use and Care Guide.
Regarding issues with the fuse, we would be happy to see if we have any resolution options available to assist you. We have sent you an email to gather more details, please respond at your earliest convenience. -Bianca
Regarding issues with the fuse, we would be happy to see if we have any resolution options available to assist you. We have sent you an email to gather more details, please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
MICROWAVE BLOWN
on January 13, 2023
Posted by: PamelaSueHutcheson
[This review was collected as part of a promotion.] Our fuse blew recently and we replaced it. Here we are 3 weeks later and the mircorwave blew. He won't do anything. It is only 3 1/2 years old. Now what do we do?
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 16, 2023
The microwave is overloading the electrical circuit. In other words, the circuit is rated to handle a certain amount of amps (units of electrical current), and the microwave is exceeding that amount, causing the breaker to trip.
There are two possible causes:
• The microwave is malfunctioning and pulling too much electrical current
• You have too many electrical appliances, including the microwave, plugged into the same circuit.
First, you should make sure the microwave has a dedicated circuit. Microwaves pull about 12 amps and need their own dedicated 20-amp circuit. That means they shouldn’t be sharing the circuit with any other appliances. If the microwave currently shares a circuit with other appliances and runs at the same time as those appliances, it’ll quickly overload the circuit and trip the breaker.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
There are two possible causes:
• The microwave is malfunctioning and pulling too much electrical current
• You have too many electrical appliances, including the microwave, plugged into the same circuit.
First, you should make sure the microwave has a dedicated circuit. Microwaves pull about 12 amps and need their own dedicated 20-amp circuit. That means they shouldn’t be sharing the circuit with any other appliances. If the microwave currently shares a circuit with other appliances and runs at the same time as those appliances, it’ll quickly overload the circuit and trip the breaker.
If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good OTO for Price!
on August 17, 2017
Posted by: Bcdringle
from Auburndale, FL, United States
[This review was collected as part of a promotion.] Does everything the expensive ones do for the most part short of being a smart microwave. The only, for lack of better words, disappointing thing is the fan is not the quietest. Makes popcorn perfectly!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my microwave!
on November 5, 2017
Posted by: ch1209
from Pooler, GA, United States
[This review was collected as part of a promotion.] I've been wanting this for awhile and finally have it. It is easy to use and keep clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality construction and easy to operate
on November 12, 2017
Posted by: TFern
[This review was collected as part of a promotion.] This is the 2nd Frigidaire microwave I've purchased-- well-pleased with both products.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com