Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Very Bad brand for micrwaive
on November 22, 2021
Posted by: Hakam
Frustrating! And not worth the money we invest in the microwave.Ours worked in our brand new home for approximately 10 months, then began tripping the breaker, we replaced the breaker, but it did not work a fuse in the microwave, then the door latch, ...it has completely died and because it was installed over a year ago... there is no warranty extremely frustrated ,not happy and will not be buying another frigidaire appliance and not recommended as I saw same problem happened in the reviews as it seems there something with internal electric design
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, November 24, 2021
Hi, Hakam. Thank you for sharing your feedback on the microwave. We are disappointed to hear the ownership experience has not met your expectations. We would like to investigate these issues further for you. We are going to send you an email to continue this conversation. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Model FFMV1645TS IS JUNK
on November 16, 2021
Posted by: Richard2716
Blows fuses sometimes when 3 feet away and it is running. Touch the door at any time it is running and blow a fuse without trying to open the door. Push start after closing the door without waiting two minutes and blows the fuse.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, November 17, 2021
Thank you for reaching out to us today, Richard2716. We’re truly sorry for the recent difficulties with your microwave. We’re eager to investigate this issue further. We have sent you an email to gather more details, please respond at your earliest convenience. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Havent used in 3 years
on November 10, 2022
Posted by: thebluemile
[This review was collected as part of a promotion.] My microwave came with the new home I brought, a year later after the warranty expired the microwave started to trip the circuit breaker. couldn't get it to work and the price to fix it is almost the cost of a new one. after looking on this site and seeing others have the same issue I refuse to get another exact brand. model FFMV1645TS
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 14, 2022
Hello thebluemile! We regret to hear about your experience with your microwave. This is not the experience we want for any of our consumers. Although you are outside the 1-year warranty, we would love to review the options available for assistance. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287, Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lasted Two Years, Electrical Problems
on January 10, 2021
Posted by: sparty19
Microwave part of new home build in mid-2018. Fast forward to January 2021 and the microwave trips the circuit breaker. Tried on multiple, working circuits and the microwave tripped them all. Clock, light, and fan work, but trying to cook on any power levels trips the circuit. Not happy with this microwave and do not plan to purchase a Frigidaire replacement.
Response from frigidaire.comBy Corletta, Outreach Social Specialist, January 12, 2021
Hello Sparty19, Thank you for your feedback. For us, it’s essential to hear how our products are performing, and I'm sure this is an issue we can help you with. Please be on the lookout for an email from me. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk! Avoid this purchase
on January 15, 2023
Posted by: Ryan Jan
[This review was collected as part of a promotion.] I like the microwave when it works.....when it works. I'm having the same problem as hundreds,or more, of other people are having. The microwave started tripping the 20 amp dedicated breaker everytime you opened the door, and now it has died completely. Have only been using it consistently for about 9 months. Have it installed in a 2018 camper but was never used until April of 2022. Disappointing but will have to look at different brands. Stinks when the other appliances are matching frigidaire.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 17, 2023
Hi, Ryan Jan!
We're terribly sorry to hear that your microwave is having this issue! Once the warranty has ended, we are limited in the assistance we can provide. We understand if you are choosing to go with another brand and hope that we can make a better impression in the future! If you have any questions or need additional help, please feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST.
Best,
Ashton
We're terribly sorry to hear that your microwave is having this issue! Once the warranty has ended, we are limited in the assistance we can provide. We understand if you are choosing to go with another brand and hope that we can make a better impression in the future! If you have any questions or need additional help, please feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Fuse Issues Abound
on November 9, 2021
Posted by: fass34
This microwave was installed in the home we bought about 2.5 years ago. It gets heavy use and we enjoyed it despite it seeming a little under powered. Just over a month ago the fuse blew and we had it replaced. Then the fuse blew again a couple of days ago. This is very frustrating and not a problem I have had with any other microwave. I recommend avoiding this product. The repair person said it might be related to the door latch previously. Still looking to get it repaired right now...
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, November 11, 2021
Hello, Valued Customer. We’re sorry to learn of your different experience with the microwave. We’re eager to research this further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy!
on November 10, 2021
Posted by: Madaboutmicro
Overly frustrating! Ours worked in our brand new home for approximately 3 months, then began tripping the breaker, we replaced the breaker, then a fuse in the microwave, then the door latch, then it blew another fuse, and so we replaced it and with each use it would blow again ...it has completely died and because it was installed over a year ago... there is no warranty extremely frustrated and annoyed and will not be buying another frigidaire appliance
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, November 11, 2021
Hi there, Valued Customer. We're sorry to learn you’re having this experience with your microwave. We never like to see an owner unhappy. We’re eager to investigate this concern further for you. We’ve sent you an email so we can more easily communicate. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
on November 12, 2021
Posted by: hakima4
Wouldn't recommend this product. Microwave was installed at my house that was built just under 2 years ago and the breaker keeps tripping every time we run the microwave. Poor quality, will not be buying Frigidaire again
Response from frigidaire.comBy Christy, Online Outreach Specialist, November 15, 2021
Hi, Hakima4. Thanks for your candid feedback. We feel terrible to learn your microwave hasn’t performed as expected. We can understand your disappointment and would like the opportunity to help.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon! ~ Christy
-Christy
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon! ~ Christy
-Christy
Written by a customer while visiting frigidaire.com