Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Only a few years old and now trips breaker after every start.
on September 10, 2022
Posted by: Evets2
[This review was collected as part of a promotion.] We purchased a Frigidaire unit expecting higher quality. It would trip the circuit breaker every few months. Now it trips every time we press start. Very disappointed as it’s only a few years old.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 12, 2022
Oh no, we are terribly sorry for the troubling experience you are having this experience. When you have a moment, please contact our team directly so we can start working on a resolution together.
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindest Regards, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
My microwave arm is peeling
on December 10, 2022
Posted by: Chrisdotjfg
[This review was collected as part of a promotion.] My microwave is only 3 years old and the door handle is peeling like crazy. I can't find the replacement handle for this anywhere, at least not this model. I believe they should send replacement handles for free or at least offer them on their website. Model # ffmv1645ts
Response from frigidaire.comBy Bianca, Online Outreach Specialist, December 13, 2022
We are sorry to hear you are having issues with your microwave handle. The door assembly for your model is available for purchase via the following link: https://www.frigidaireapplianceparts.com/PartDetail/Door-Assembly/5304509423/4583626. If you should need any additional assistance, feel free to connect with us via chat on Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
They should stop making this one!
on January 13, 2018
Posted by: sjgsjg
[This review was collected as part of a promotion.] My builder installed this microwave as part of my appliance package (must have been cheap). The piece inside that you shouldn't remove looks like packing cardboard that should be removed when unpacking. You cant hardly see inside when your food is cooking and when I try to boil water in microwave I can't tell when it's boiling. The three long beeps (and then more sets of beeping if you dont get your food out) when food is done is terribly annoying. The under light for the stove has a bluish tint and offers poor lighting. I don't have a good thing to say about this product and I can't wait to replace it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 15, 2018
Hey sjgsjg, I am terribly sorry to hear how unhappy you are with your microwave. Your feedback will help us understand our strengths and identify areas for improvement. ~Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Annoying Beeps
on March 9, 2018
Posted by: Markmich
from Chicago
[This review was collected as part of a promotion.] When food is done it does 3 long annoying beeps. Ok, I guess I can live with that... but literally every 20 seconds it repeats those long beeps. I couldn't take it so I ended up returning it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Obnoxious beeper
on April 23, 2019
Posted by: Raedean
from Kansas City
I hate this microwave because of the end of cook time beeper. It is relentless and obnoxious. The only option is to have NO signal at the end of the cook time.
The microwave works great, but the beeping is so irritating that I’ll never buy another one unless you can have a standard one beep finish, or one beep every few minutes. This thing beeps every ten seconds. WHO thought this was a good idea? You’d have to be partially brain dead to need, or want, this.
The microwave works great, but the beeping is so irritating that I’ll never buy another one unless you can have a standard one beep finish, or one beep every few minutes. This thing beeps every ten seconds. WHO thought this was a good idea? You’d have to be partially brain dead to need, or want, this.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, April 25, 2019
Hello, Raed.
Thank you for sharing your experience. There is a way to change the volume on your microwave. Please see "Setting the Sound" on page 21 of your Owner's Guide. Here is a link to your Owner's Guidehttp://manuals.frigidaire.com/prodinfo_pdf/Springfield/316495188en.pdf. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for sharing your experience. There is a way to change the volume on your microwave. Please see "Setting the Sound" on page 21 of your Owner's Guide. Here is a link to your Owner's Guidehttp://manuals.frigidaire.com/prodinfo_pdf/Springfield/316495188en.pdf. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gets the job done
on July 3, 2020
Posted by: mamagiraffe
[This review was collected as part of a promotion.] I've had this microwave for about 5 months now.
Pros:
~Looks nice.
~Beeping stops when door opens.
~You can just hit "start" if you want 30 seconds. Hit it twice for a full minute.
Pros:
~Looks nice.
~Beeping stops when door opens.
~You can just hit "start" if you want 30 seconds. Hit it twice for a full minute.
Cons:
~Super loud, long beeps when cook time ends! One long beep is more than enough, considering how loud it is, but it's three long beeps. Then it does it again if you don't open the microwave within a minute. It's incredibly annoying how loud it is... I can't stop that noise fast enough! And I worry it'll wake up my baby, and his room is clear upstairs at the other end of the house! I found in the manual how to turn the beep volume down... the lowest setting is not really much quieter... still ridiculously loud. Fingernails on a chalk board.
~The door only opens to a 90 degree angle. If you're needing to use both hands to get something in/out, you don't have a lot of elbow room on the left side. If you open the door too fast, it hits that perpendicular spot and bounces back at you.
~Super loud, long beeps when cook time ends! One long beep is more than enough, considering how loud it is, but it's three long beeps. Then it does it again if you don't open the microwave within a minute. It's incredibly annoying how loud it is... I can't stop that noise fast enough! And I worry it'll wake up my baby, and his room is clear upstairs at the other end of the house! I found in the manual how to turn the beep volume down... the lowest setting is not really much quieter... still ridiculously loud. Fingernails on a chalk board.
~The door only opens to a 90 degree angle. If you're needing to use both hands to get something in/out, you don't have a lot of elbow room on the left side. If you open the door too fast, it hits that perpendicular spot and bounces back at you.
Written by a customer while visiting frigidaire.com
Customer Rating
1
2 years and boom
on January 4, 2021
Posted by: microman35thelement
Starting with annoying beeping
Ending with not very fast heat up
LOUD fan
ANNOYING cleaning and finally the FUSE blew after only 2 years of use until the circuit blew on the board that got fried.
Ending with not very fast heat up
LOUD fan
ANNOYING cleaning and finally the FUSE blew after only 2 years of use until the circuit blew on the board that got fried.
Response from frigidaire.comBy Corletta, Outreach Social Specialist, January 6, 2021
That definitely sounds frustrating Microman35thelement, and I think we have a few options on our end that could help. I’d like to get some more info first. Please be on the lookout for an email from us. We’re here to listen, and to help! ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on January 16, 2021
Posted by: Horrible product1234
Only lasted a year before dying without warning and this is fbs second microwave same make and model as the first that only lasted a year as well
Response from frigidaire.comBy Corletta , Outreach Social Specialist , January 20, 2021
Hi there! We can definitely understand your frustration, and let me tell you we’re committed to getting your microwave back to working order. We have sent you an email to see how best to get things working as they should. We’ll work with you to find a fix! ~ Corletta
Written by a customer while visiting frigidaire.com