Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
5
Tickled
on July 6, 2021
Posted by: Big E 1
[This review was collected as part of a promotion.] Exhaust fan works great, Best thing is it's not on the counter
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good
on July 7, 2021
Posted by: PattyG888
[This review was collected as part of a promotion.] The alarm at the end makes me crazy. I am not sure if there is a feature to turn it off.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tickled,that we managed to install it
on July 7, 2021
Posted by: Big E 1
[This review was collected as part of a promotion.] Still happy with my microwave , instructions could have been better, template could have been heavier mtl
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poorly designed and manufactured
on July 13, 2021
Posted by: Bob A Boooey
After approximately one year unit started popping the breaker, then it started blowing the 20 amp internal fuse. Put new switches in door, still blew fuse. Circuit that shuts down microwave when door is opened was poorly designed and door itself is VERY hard to open. Looking for another
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 14, 2021
Hello Bob A Boooey! We apologize for any disappointment your microwave has caused you and thank you for bringing it to our attention. We'd really like an opportunity to research more about the options available to resolve this. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheaply Made and Warranty is a Joke
on July 14, 2021
Posted by: Kim47352
[This review was collected as part of a promotion.] Functionally, the microwave is decent. Nothing great. Within a couple months of using, the coating on the handle bar began to peel off. This happened to not only my microwave, but also my neighbor who has the same one. Because I waited for the peeling to become more noticeable before submitting a warranty claim, the handle bar is not covered after six months. Their warranty don’t back their products. Poor quality and they know it.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 21, 2021
Hello Kim,
We regret to learn that you have had this experience with your microwave. This was certainly not what we envisioned for you and we would like to explore what options are available for you. Please be on the lookout for an email correspondence from our team.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
We regret to learn that you have had this experience with your microwave. This was certainly not what we envisioned for you and we would like to explore what options are available for you. Please be on the lookout for an email correspondence from our team.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use
on July 15, 2021
Posted by: Ralphkramden
[This review was collected as part of a promotion.] We bought this unit to replace another manufacturer’s product. We are very pleased with its performance as well as its appearance. As a bonus it was available at a very attractive price for all the features it included.
Written by a customer while visiting frigidaire.com
Customer Rating
2
It was okay
on July 17, 2021
Posted by: TonyT85
[This review was collected as part of a promotion.] It worked perfectly until the thing that turns the plate broke and don't know what it's call to replacement it and it should but u ser warranty still but don't know how to access it. If anyone could assist that will be great and thanks In advance
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well!
on July 18, 2021
Posted by: Stevie22
[This review was collected as part of a promotion.] The microwave haze been very reliable. There have been no issues and it has everything that is needed.
Written by a customer while visiting frigidaire.com