Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Died Young
on May 9, 2021
Posted by: jryszka
[This review was collected as part of a promotion.] Great looking microwave but died after only 15 months.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 10, 2021
Oh no!
We are so very sorry this happened. We would love to work with you directly to make a plan of action. Please check your email for further assistance. In the meantime, please ensure your power source can support 120v/60 Hz. -R'Shaye
We are so very sorry this happened. We would love to work with you directly to make a plan of action. Please check your email for further assistance. In the meantime, please ensure your power source can support 120v/60 Hz. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice microwave with competitive price & features.
on May 9, 2021
Posted by: GD Brandy
[This review was collected as part of a promotion.] Purchased to replace another unit & am completely satisfied a month in. After a fair amount of research, this unit seemed to be the best choice for us. Pleased with features, looks good, and while not a game changing feature, the stove top & interior lights are a nice upgrade from our old unit.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn't turn on after 2.5 years
on May 11, 2021
Posted by: Frank87
This microwave would trip my circuit breaker, and now it doesn't turn on at all. Bought in Nov 2018
Response from frigidaire.comBy Online Outreach Specialist, May 13, 2021
Oh no, Frank87! We're sorry to hear that your microwave hasn't performed as expected.
At your convenience, please take a moment to chat with us at frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
At your convenience, please take a moment to chat with us at frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to use
on May 14, 2021
Posted by: Don22
[This review was collected as part of a promotion.] It has been a month and everything is going well , good product
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good features. Quiet fan.
on May 14, 2021
Posted by: Bahati0328
[This review was collected as part of a promotion.] This came with my new condo and couldn’t be more satisfied. The fan is quiet so I can still hear music/tv while cooking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use
on May 14, 2021
Posted by: romanj
[This review was collected as part of a promotion.] I am pleased with this item and find it easy to use. Love that it is over the stove. Much more convenient than on the counter and saves space
Written by a customer while visiting frigidaire.com
Customer Rating
1
One day of great performance, issues ever since then
on May 14, 2021
Posted by: LilBobby
[This review was collected as part of a promotion.] My wife and I bought this April 26. Performed great first day. Then started a loud buzzing
noise on day two. Had service tech out. He saw no issue, but said let him know if sound changes. About a week later it did. It got really quiet again. Then within the day it started getting the a bit louder buzz again. Had service tech out again. He sees nothing wrong but will be replacing some parts to see if it helps. My wife and I are not impressed. Sound from the microwave should not be changing.
noise on day two. Had service tech out. He saw no issue, but said let him know if sound changes. About a week later it did. It got really quiet again. Then within the day it started getting the a bit louder buzz again. Had service tech out again. He sees nothing wrong but will be replacing some parts to see if it helps. My wife and I are not impressed. Sound from the microwave should not be changing.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 19, 2021
Hi LilBobby. Thank you for making us aware of your experience with the microwave making noise. For us, it’s essential to hear how our products are performing and we’re glad to know you’re already underway for repairs. Please feel free to follow up with us if service does not address your concern via chat her M-F 8:30am-8:00pm. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek looking and easy to use!
on May 15, 2021
Posted by: StephLuLu
[This review was collected as part of a promotion.] The black and stainless steel of the microwave is very sharp looking! I have always just gotten stuck with white wherever I lived, but this time got my first choice of stainless steel. Looks great with everything else in my kitchen. Microwave is also very easy to use (including setting the clock when the time change happens two times a year!).
Written by a customer while visiting frigidaire.com