Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
5
Love this Brand
on April 1, 2021
Posted by: Analurh
[This review was collected as part of a promotion.] My family and I do not trust in any other brand
Love all the appliances and great customer service
Love all the appliances and great customer service
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid performer
on April 3, 2021
Posted by: MCN16
[This review was collected as part of a promotion.] Does what needs to do. No problems after 5 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Over the Range Microwave
on April 3, 2021
Posted by: odewayne
[This review was collected as part of a promotion.] I have used my new microwave for about a month and it is a real joy to uses. It also looks good as a part of my new stainless steel appliance package. It works great and cooks fast.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped heating less than one year of ownership.
on April 4, 2021
Posted by: Jessica1421
[This review was collected as part of a promotion.] Purchased this microwave with our new home. All was great until we went on vacation for a month and then came back to it not heating. And not only that, we cannot find a replacement magnetron anywhere! So we have to buy a new microwave!! Less that 1 year and it went out with no replaceable part! 100% not recommend to anyone!!
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, April 12, 2021
Oh no, Jessica1421!
We're sorry to hear that the microwave is not heating and of the issues with repairing the appliance. We do not see that you've been in contact with us and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
We're sorry to hear that the microwave is not heating and of the issues with repairing the appliance. We do not see that you've been in contact with us and we would like to help. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Intermittently cuts off
on April 4, 2021
Posted by: TKRK
When heating food for more than about 3 minutes, the microwave shuts off. Then after about 15 - 20 minutes it lights up and can cook again. The microwave is only 2 years old. This is very frustrating.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, April 12, 2021
Hello, TKRK!
Thank you for reaching out to us. We're sorry to hear that the microwave is not working properly. We would like to learn more about the issue that you're experiencing and what options we have to assist. At your earliest convenience, please connect with us online at Frigidaire.com, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for reaching out to us. We're sorry to hear that the microwave is not working properly. We would like to learn more about the issue that you're experiencing and what options we have to assist. At your earliest convenience, please connect with us online at Frigidaire.com, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cheap Handle
on April 5, 2021
Posted by: Kim47352
[This review was collected as part of a promotion.] After only 7 months of use, the microwave handle started to to peel. Very disappointing.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 14, 2021
Oh no! We're not happy to hear you’re having that experience with the microwave handle. That’s generally not the norm, and it’s definitely not what we want for you! We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simply glorious
on April 6, 2021
Posted by: HughHouse
[This review was collected as part of a promotion.] This was part of our new house when we moved in and it is by far the best microwave that we have owned.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy Replacement/Update
on April 7, 2021
Posted by: CoastieAirdale
[This review was collected as part of a promotion.] Bought this last month to replace the previous unit that died. Easy to set up and install, works great!
Written by a customer while visiting frigidaire.com