Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Horrible, stopped working, handle is broken, super cheap material!
on April 17, 2021
Posted by: Ocov
We moved to CBH homes and all the set looked amazing. But right after working about maybe 3 years (not sure when CBH purchased), at first handle was broken, couldn’t find the replacement and now it’s completely stopped working. I knew Frigidaire was one of the best brands. I am super frustrated right now. So disappointing!
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 27, 2021
Thank you for making us aware of your recent experience, Ocov. We regret to hear that your microwave is not performing as expected. I’m sure that this is an issue we can help you with! So that we can ensure that you are fully taken care of, please feel free to chat with us online here M-F 8:30am-8pm EST. We’ll work with you to find a fix or refer you to a service provider. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad bad
on April 23, 2021
Posted by: Tam76
I bought a new build home in August 2018 that came with this microwave. The microwave trips the breaker every time I turn it on. I was thinking there was an issue with my wiring, but now I'm see more posts about this and it looks like it might be an issue with my microwave. Super disappointing that this microwave lasted less than 3 years. I'm discouraged from purchasing any other Frigidaire items.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, April 30, 2021
Hello, Tam76! We are sorry to hear you are having issues with your microwave. Please know we make every effort to manufacture quality products and your feedback will not go unnoticed. We would love to research resolution options we may have available. Please be on the lookout for an email from us shortly. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
great for a while
on June 14, 2021
Posted by: A1984
The microwave is 2.3 years old and now mine is tripping my breaker also. according to the other reviews the microwave is starting to go out. I'm very disappointed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Value
on July 22, 2021
Posted by: BasPugs
[This review was collected as part of a promotion.] The venting and filter system could be little better but great overall value.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Trips breaker
on September 27, 2021
Posted by: JennyTS
[This review was collected as part of a promotion.] We moved into our home in 02/2018 and on Friday, the microwave began tripping the breaker. When plugged in, none of our other appliances work. It's been unplugged for a few days.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Replaced microwave again
on October 14, 2021
Posted by: sleepy0969
[This review was collected as part of a promotion.] So far so good. We bought this as a direct replacement for our original one. This will be the 3rd one we've had in 5 years. Hopefully this one last better than the other 2. We moved into a new home and the original went out within 2 years. The builders replaced that one with the same and it went out within the next 2 years. As our warranty was up we purchased the same one, but newer year model, because I didn't want to mess with installing a different setup.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on October 19, 2021
Posted by: chrisgut
[This review was collected as part of a promotion.] I like the design. The only thing I would suggest that to perform how to melt butter etc you just push one button. This one you need to press a few buttons and instead of softening the butter it actually melts it which is bad when recipe calls for melted butter.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on November 24, 2021
Posted by: Quick Answers
[This review was collected as part of a promotion.] Works wonderful
Written by a customer while visiting frigidaire.com