Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Died after tripping the breaker
on November 6, 2020
Posted by: Red14
Got this is item as part of the new house. After 2 years, it started tripping the circuit breaker, until it finally complete gave out. Did some research and found out that its a common issue with this product and a lot of customers wrote a review about the same reason! Will never buy Frigidaire product because of this
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 10, 2020
Hello, Red14!
Thank you for your feedback. We are sorry to hear of the issues with the microwave tripping the breaker. The feedback of your microwave experience is certainly valuable to us as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear of the issues with the microwave tripping the breaker. The feedback of your microwave experience is certainly valuable to us as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Handle breaks
on November 18, 2020
Posted by: Emmy lynn
This is the second time this has happened to the microwave, leaving cracks and a open space.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 24, 2020
Hello Emmy Lynn! That definitely sounds frustrating, and I think we have a few options on our end that could help. We’re here to listen and do what it takes to make sure your product can do its best for you. I’d like to get some more info first. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Low quality materials
on November 24, 2020
Posted by: Jb247
[This review was collected as part of a promotion.] The functionality is great. However, the handle is NOT stainless steel, but is constructed with some stick on material designed to look like stainless steel. It has melted and bulked from the heat of the stove.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , December 1, 2020
Hello, Jb247
Thanks for the review. The handle is stainless steel material. I suggest reviewing the installation guide to ensure the microwave is installed with enough clearance. If there is anything, we can do to help we would love the chance to try. For assistance, please join us on a live chat on Frigidaire.com or call us at 800-374-4432 M-F. 8:30 am-8:00 pm EST.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Springfield/A06823421.pdf
Bianca
Thanks for the review. The handle is stainless steel material. I suggest reviewing the installation guide to ensure the microwave is installed with enough clearance. If there is anything, we can do to help we would love the chance to try. For assistance, please join us on a live chat on Frigidaire.com or call us at 800-374-4432 M-F. 8:30 am-8:00 pm EST.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Springfield/A06823421.pdf
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
AWESOME
on December 9, 2020
Posted by: Zeus Playground
[This review was collected as part of a promotion.] Great size, great lighting, heats evenly, and amazing features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful all around
on December 11, 2020
Posted by: Jaxsun
[This review was collected as part of a promotion.] I purchased this microwave about a month ago. I look the sleek look and it goes with all of the other appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
1
This Microwave is constantly tripping circuit.
on December 19, 2020
Posted by: Rick L D
We have had this microwave for 3 years and it has regularly tripped our circuit. Now we can’t even turn it on without tripping circuit. To make sure it wasn’t my circuit issue, I plugged it in to an entirely different circuit and it still kept tripping. 3 years is not a long time for microwave. Done with Frigidaire.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , December 23, 2020
Thank you for reaching out, Rick L D. For us, it’s essential to hear how our products are performing. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
Horrible
on January 1, 2021
Posted by: Nikkib198
Circuit keeps tripping after a year, new home construction. This is sad that you do not get the machinery life expectancy of at least 5 years.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fastest microwave I've ever owned
on January 2, 2021
Posted by: Granmoni
[This review was collected as part of a promotion.] My home is a new construction from 2017. Had trouble with breakers griping occasionally. Am but annoying but ok. Today suddenly it gave out. I loved this microwaves capabilities. Now I'm unsure if I should purchase another.
Written by a customer while visiting frigidaire.com