Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
5
Great features
on June 11, 2020
Posted by: Ada80
[This review was collected as part of a promotion.] This was part of my homebuyer package. I love it! One draw back is cleaning all the fingerprints off.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beeps too much
on June 12, 2020
Posted by: Sam315
[This review was collected as part of a promotion.] The defrosting feature runs very hot and tends to start cooking the food.
When it’s done it continually beeps until you open the door. One beep is enough.
When it’s done it continually beeps until you open the door. One beep is enough.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 18, 2020
Hello, Sam315!
Thank you for your honest review! Here is a tip that may assist with the defrost feature of your microwave:
-After you have selected the Start/30+ button, the timer will show the remaining defrost time left and the oven will beep. At that time you can open the door and turn the food or remove portions that have defrosted/thawed.
Should you need further assistance please contact us at frigidiare.com or contact us by phone 1-800-374-4432. -Katrina
Thank you for your honest review! Here is a tip that may assist with the defrost feature of your microwave:
-After you have selected the Start/30+ button, the timer will show the remaining defrost time left and the oven will beep. At that time you can open the door and turn the food or remove portions that have defrosted/thawed.
Should you need further assistance please contact us at frigidiare.com or contact us by phone 1-800-374-4432. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frididaire
on June 15, 2020
Posted by: senoj
[This review was collected as part of a promotion.] I like the quietness of the microwave and the lighting is very nice
Written by a customer while visiting frigidaire.com
Customer Rating
3
Exhaust fan issues
on June 17, 2020
Posted by: Sccwoods
[This review was collected as part of a promotion.] The exhaust fan does not pull steam from stove top and moisture gets inside the door.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 23, 2020
Hello, Sccwoods!
Thank you for review! This is the type of feedback that our product team uses to directly influence product development. The moisture in the door should evaporate. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for review! This is the type of feedback that our product team uses to directly influence product development. The moisture in the door should evaporate. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the buttons, hard to open
on June 23, 2020
Posted by: Lindsey E
[This review was collected as part of a promotion.] I love that I can start punching buttons and then press start. My previous microwave requires pushing cook time button first. My only complaint is the door is takes an extremely hard pull to open. I keep feeling like I am going to break the inner latch. Also not a fan of the loud beeps when food is done. Could be quieter.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Over all great microwave
on June 30, 2020
Posted by: Balindafaye
[This review was collected as part of a promotion.] This was part of my new build home package of appliances. It is a great microwave but the turn table makes a lot of noise and doesn't spin smoothly. Tried everything to get it to roll better and be less noisey but nothing works. Other than that it is a great product
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on July 2, 2020
Posted by: alisonoel85
[This review was collected as part of a promotion.] Microwave works as expected. The “it’s done” alert is annoying. It goes of and if you don’t open the door immediately it just continues to go off. As if you’re likely to forget that you were about to eat....
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on July 12, 2020
Posted by: Nana2020
[This review was collected as part of a promotion.] Came with our new house; died after less than 2 years. We only live here 6 months out of the year and used it primarily for reheating things, so it wasn't over-used. Very disappointed.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 28, 2020
Hello, Nana2020!
Thank you for your review. This is the type of feedback that our product team uses to directly influence product development. We make every effort to manufacture quality products and your concerns have not gone unnoticed. I will be happy to submit your feedback to our design and engineer teams, in hopes to better serve you in the future. -Katrina
Thank you for your review. This is the type of feedback that our product team uses to directly influence product development. We make every effort to manufacture quality products and your concerns have not gone unnoticed. I will be happy to submit your feedback to our design and engineer teams, in hopes to better serve you in the future. -Katrina
Written by a customer while visiting frigidaire.com