Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
1
Broken door handle
on January 18, 2020
Posted by: Not Satisfied Customers
[This review was collected as part of a promotion.] The handle broke within 2 years and my neighbor's had the same Microwave and the handle broke within 18 months. Cheap plastic.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 21, 2020
Hello Valued Customer! We are grateful for your feedback. We are sorry to hear that your microwave did not live up to your expectations. We would like to make your experience a better one. Lookout for an email from us requesting some details. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not my fav
on March 1, 2020
Posted by: Stepher
[This review was collected as part of a promotion.] It's been a year and a half and it already is popping the breaker Everytime I turn it on . Of course out of warranty. Very very frustrating. Every Frigidaire product i have got has had issues after just over a year. They look great though . I will give them that.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 4, 2020
Hi, Stepher!
Thank you for reaching out with your concerns. We're sorry to hear your microwave is having issues with the breaker! We would be happy to assist with repair options. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Thank you for reaching out with your concerns. We're sorry to hear your microwave is having issues with the breaker! We would be happy to assist with repair options. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 24, 2020
Posted by: JHwife
This was requested in our new home because we wanted stainless steel so it matched. When I say I love it. Better than anything else. I’m still getting use to it because it gets so hot. Will definitely replace if anything happens with the same one
Written by a customer while visiting frigidaire.com
Customer Rating
4
After about a year...it still works :-)
on March 24, 2020
Posted by: jmh6823aa
[This review was collected as part of a promotion.] After about a year...it still works :-). a;ldjfa;ljsdf;lajds
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great looking, not long lasting
on March 26, 2020
Posted by: davisisa
This microwave came with my newly built house purchased August 2018. The microwave is labeled as manufactured in May 2018. As of February 2020 it pops the breaker if I try to start it. After I reset the breaker, the fan and lights still work. It looks great though.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 27, 2020
Hi, davisisa.
Thank you for your review.
I feel terrible to learn about the matter with your microwave. This is not the experience we would like you to have with one of our appliances.
I like to gain some additional details about your experience. Please be on the lookout for an email from me.
For any immediate assistance, you can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for your review.
I feel terrible to learn about the matter with your microwave. This is not the experience we would like you to have with one of our appliances.
I like to gain some additional details about your experience. Please be on the lookout for an email from me.
For any immediate assistance, you can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to operate
on March 31, 2020
Posted by: Leema
[This review was collected as part of a promotion.] I am greatly pleased with all our appliances from Frigidaire , we are 1st time home owners and i can say convincingly that it was a great choice In going for your product
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave!
on April 1, 2020
Posted by: Joshua89
[This review was collected as part of a promotion.] It works great! Install was easy. Matches perfectly with my appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 9, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using this microwave for about a month now and everything is working well. Unit was easy to install and the job was complete in less than an hour including removing the old unit. I especially like the LED lights inside and shining on the stove, these are super bright.
Written by a customer while visiting frigidaire.com