Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Average customer rating
4.5
(4,136 Reviews)
Rating breakdown 4,136 reviews
5 Stars
2,790
4 Stars
926
3 Stars
162
2 Stars
70
1 Star
188
94%of customers recommend this product.
(
1,443 out of
1,533)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel
Customer Rating
2
Not Powerful
on July 21, 2018
Posted by: RMFAN
from Florida
Not as powerful as my previous microwave. I have to heat up food twice as long even when it is set at 100%. Would not recommend.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , July 26, 2018
RMFAN, I understand how inconvenient this matter may be for you. Some microwaves require an electrical connection with 240V. The light and clock portions only require 115V. Check the serial tag to see the voltage requirements. Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST for additional questions or to set up a service appointment if needed. Kindly, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
4
It’s a microwave!
on July 21, 2018
Posted by: Squids93
from Jacksonville FL
[This review was collected as part of a promotion.] It does what all other microwaves do. Heats stuff up, has a fan, a light, and a timer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works as it should
on July 23, 2018
Posted by: Jeffy1
from Pontiac MI
[This review was collected as part of a promotion.] The only issue is the “add 30 seconds” button don’t always work, seems like the keypad is not very sensitive to touch
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 30, 2018
Hi Jeffy1!
We appreciate you providing your feedback and bringing this to our attention.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you continue to experience any matters with your “add 30 seconds” button, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
We appreciate you providing your feedback and bringing this to our attention.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you continue to experience any matters with your “add 30 seconds” button, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good buy
on July 23, 2018
Posted by: jen23
from Ypsilanti
[This review was collected as part of a promotion.] This product was well priced, had the features I needed, and I've come to trust the Frigidaire brand.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Heating fine but buttons very hard to press
on July 25, 2018
Posted by: Wendyconsumer
from SC
[This review was collected as part of a promotion.] I would definitely not purchase this microwave again. The buttons often require repeated tries even up to five or six times for them to detect pressure. We’ve tried presssing different places and it doesn’t help. They are just picky and very hard to work.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , August 2, 2018
Hi Wendyconsumer, we are saddened to hear that the buttons are hard to push for you. Please note your feedback is reviewed online by our product specialists, who I'm sure will find value in your concept. Please feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST for any additional feedback or questions. Best, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great and quite
on July 29, 2018
Posted by: Geno47
from Manor, TX
[This review was collected as part of a promotion.] The microwave came with the house I just bought! Love it because it looks and works great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Annoying beep
on September 17, 2018
Posted by: John Geiss
from New Mexico
Any time it gets used the beep does not stop until you open the door. If you leave the room for a minute the microwave will beep and beep and beep. You can't leave it unattended if you use it. I hate it
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 19, 2018
Hi John Geiss!
Thank you for taking the time to provide your feedback on your purchase.
We understand the beeping at the end of the cooking cycle can be somewhat bothersome and will be sure to bring this to our design team’s attention for future references.
Should you ever need any assistance or have any questions, feel free to contact us at 1-888-203-1389 Monday-
Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
Thank you for taking the time to provide your feedback on your purchase.
We understand the beeping at the end of the cooking cycle can be somewhat bothersome and will be sure to bring this to our design team’s attention for future references.
Should you ever need any assistance or have any questions, feel free to contact us at 1-888-203-1389 Monday-
Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
dissappointed
on February 11, 2019
Posted by: Gurwinder
from calgary ab
my warranty is expire one month ago and suddenly stop working,, my builder nuvista gave me this product. never go with this.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hello Gurwinder. We hear your voice and appreciate that you've taken your time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Would you mind contacting us directly so that we may review your concerns further and work on a resolution for you? Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com