Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Average customer rating
4.7
(4,500 Reviews)
Rating breakdown 4,500 reviews
5 Stars
3,529
4 Stars
734
3 Stars
135
2 Stars
40
1 Star
62
95%of customers recommend this product.
(
740 out of
775)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Customer Rating
5
Looks great
on December 28, 2018
Posted by: Markpa45
from Reading pa
[This review was collected as part of a promotion.] I bought package deal a month ago everything is good
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
I love gas, but not the buttons
on June 20, 2019
Posted by: Pacificop
from Knoxville, Tn
This range came with the new home I purchased. Knowing what I know now, I would not buy this range. The buttons on the face are difficult to depress and often take several attempts to make them function. The repairman who came out to deal with the refrigerator's incessant beeping told me that I should expect the computer brain of the range to stop soon, that they have been having real trouble with them.
Overall, I'm not impressed and would not buy from this company again. The refrigerator has issues that I'll leave for another review.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 27, 2019
Hello, Pacificop.
We are thankful for all feedback, as we can use this information for future improvements. We understand your concerns regarding the functionality of the buttons. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. With the holidays coming the large oven will provide enough room to keep your food warm or cook multiple items at one time.
We are happy to learn we are in the process of providing a resolution for your refrigerator. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We are thankful for all feedback, as we can use this information for future improvements. We understand your concerns regarding the functionality of the buttons. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. With the holidays coming the large oven will provide enough room to keep your food warm or cook multiple items at one time.
We are happy to learn we are in the process of providing a resolution for your refrigerator. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features!
on October 1, 2019
Posted by: paf4o_87
[This review was collected as part of a promotion.] It has different burners for different purposes. Easy to clean burner area. Very happy with the oven
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good features
on October 2, 2019
Posted by: Edwards72
[This review was collected as part of a promotion.] I like the five burner feature and that it self cleaning
Written by a customer while visiting frigidaire.com
Customer Rating
4
gas range
on October 2, 2019
Posted by: none3
[This review was collected as part of a promotion.] This came with our just built house. So far so good. Love the gas stove and oven. The real test will be around the holidays.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn't work as expected
on October 16, 2019
Posted by: Sk3130
[This review was collected as part of a promotion.] Plugged in for the first time and one of the burners will not work. Very disappointed being that its brand new.
Response from frigidaire.comBy Online Outreach Specialist, October 17, 2019
Hey, Sk3130! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive and want to see how we can help!
Please look for our email communication to you shortly. Kindly, Courtney
Please look for our email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this range
on February 27, 2020
Posted by: terry 100
[This review was collected as part of a promotion.] My 25 year old range bit the dust, I looked at many others but kept coming back to this one.I love the oven broiler and the center burner. Looks to be better quality than others I looked at. I just love this range so I bought a Frigidaire microwave and so far love it too.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gas range oven died 2nd use
on March 30, 2020
Posted by: Teana
The cooktop works well but tge 2nd time we ysef the oven it would not come up to temperature, had to have appliance repair service come out and replace the control panel already and we jyst closed, moved into our new house 5 1/2 weeks ago; still not coming up to temp so takes 2-3x as long to cook or burns everything. Need a new range already that works:-(
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 31, 2020
Hello, Teana.
Thanks for the review!
I’m sorry to hear about the issues you’ve encountered with your range.
I’d like to gather some additional details about the issue you’re experiencing. Please be on the lookout for an email from me.
In the meantime, your range has been factory calibrated and tested to ensure an accurate baking temperature. If you think the oven is cooking too hot or too cool for your recipe times, you can adjust the control, so the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 32 of your range’s “Use & Care” guide.
For any immediate assistance, you can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thanks for the review!
I’m sorry to hear about the issues you’ve encountered with your range.
I’d like to gather some additional details about the issue you’re experiencing. Please be on the lookout for an email from me.
In the meantime, your range has been factory calibrated and tested to ensure an accurate baking temperature. If you think the oven is cooking too hot or too cool for your recipe times, you can adjust the control, so the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 32 of your range’s “Use & Care” guide.
For any immediate assistance, you can chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com