Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Average customer rating
4.7
(4,500 Reviews)
Rating breakdown 4,500 reviews
5 Stars
3,529
4 Stars
734
3 Stars
135
2 Stars
40
1 Star
62
95%of customers recommend this product.
(
740 out of
775)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Customer Rating
2
Cooks well, BUT
on February 17, 2023
Posted by: Fritz99
Stove was bought in June 2021. Bakes better than old stoves I’ve had. The engineering of the glass window - not so good. After a year and a half the window design has allowed particulates to condensate inside all three panels leaving nasty brownish streaks of goo clearly visible for guests to admire. There is a clear panel to the outside and a dual panel behind that like a thermal pane. they are not sealed or flashed properly so particulates get in with no way to clean.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 21, 2023
Hi, Fritz We're glad to hear that the gas range is working pretty well for you. We appreciate you taking the time to share your feedback with us. Reviews like yours help us understand what matters to our customers and what might be incorporated into upcoming designs. Rest assured, we will continue to produce high-quality products. If you have any other concerns, you can contact us via live chat. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice addition to our kitchen
on March 1, 2023
Posted by: Radical_Ric
[This review was collected as part of a promotion.] We bought this range to replace a 20+ year old range. It works great and we love the self cleaning feature...just remember to take the racks out first, we ruined them and now they don't slide as smooth.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice stove
on September 4, 2017
Posted by: GeaGea
from Bronxville, NY, United States
[This review was collected as part of a promotion.] I bought this stove on the recommendations of my daughter and grand daughter and it has worked out just fine. However, the drawer in which I store my pot covers is very flimsy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
stylish look and works .
on October 10, 2017
Posted by: fejjy
from Phila, PA, United States
[This review was collected as part of a promotion.] replaces 30 yr. old range. should have done it sooner.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks Great
on March 10, 2018
Posted by: Maxman
from Powder Springs, GA
[This review was collected as part of a promotion.] I brought this range just about a month ago. I cannot light the oven. It is very complicated. The knob in the middle is for the on top burner, I thought it was for the oven.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 12, 2018
Thank you for taking the time to share your range experience, Maxman. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied with this range.
on March 21, 2018
Posted by: Geeebeee
from Kellyville,OK
[This review was collected as part of a promotion.] Just baked a devils food cake, and the oven thermostat must be very accurate as the cake was perfect.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
0ven and preheat cycle
on March 27, 2018
Posted by: Blondie 1960
from Ohio
[This review was collected as part of a promotion.] I use my oven almost everyday. I love to bake human food and also pet foods
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not the best
on April 2, 2018
Posted by: alpha1
from MI
Purchased this unit less than 30 days ago. Have been very articulate about cleaning the burner surface. First disappointment, no burner drip pans to help with spillovers. Second the "legs"non the cast iron grate keep falling off. Very poor workmanship.
Not happy with the unit.In hindsite, should have purchased something else.
Not happy with the unit.In hindsite, should have purchased something else.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 3, 2018
Hi Alpha1!
We certainly want you to be fully satisfied with your purchase and appreciate your feedback.
Although, your range does come with drip pans and spills may possibly occur. You want to make sure you following the care and cleaning instructions for spills, on page 35 in the Use and Care Guide.
However, we would like more insight pertaining to your legs on your grates. At your convenience, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
We look forward to hearing from you.
Kindly-CiCi
We certainly want you to be fully satisfied with your purchase and appreciate your feedback.
Although, your range does come with drip pans and spills may possibly occur. You want to make sure you following the care and cleaning instructions for spills, on page 35 in the Use and Care Guide.
However, we would like more insight pertaining to your legs on your grates. At your convenience, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
We look forward to hearing from you.
Kindly-CiCi
Written by a customer while visiting frigidaire.com