Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Average customer rating
4.7
(4,500 Reviews)
Rating breakdown 4,500 reviews
5 Stars
3,529
4 Stars
734
3 Stars
135
2 Stars
40
1 Star
62
95%of customers recommend this product.
(
740 out of
775)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Gas Range with Self-cleaning - Black Stainless Steel
Customer Rating
5
Awesome as a propane-converted appliance
on July 28, 2023
Posted by: DanPatri
[This review was collected as part of a promotion.] We live rurally and so I was expecting to live more austerely in many respects, but this stove is the most amazing I’ve ever cooked on. It works with a propane conversion kit and lights easily, no matches. It’s luxurious actually, with a rapid boil burner, simmer burner, another specialty burner, and even a fifth burner in the middle. The stovetop has an open design, which allows spattering under the cast iron grill-prongs (don’t know the proper term) that hold the pots/pans, and my husband said that makes it harder to clean. I just lift them right off to clean when cool. The oven start is easy to work, and it beeps when at the desired temp. I got a small, narrow griddle pan to hold my stir spoons and place that on the central top burner when I only need 1-4 burners. This stove is luxurious for cooking and I can easily prepare a muli-entree dinner for nine on family holidays … fun, actually!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2023
Posted by: Humberto216
[This review was collected as part of a promotion.] excellent material and high quality products 100% recommended
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 12, 2023
Posted by: Joe 25
[This review was collected as part of a promotion.] Range is solid
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on December 30, 2023
Posted by: sloangirl1
[This review was collected as part of a promotion.] Didn't know the grates have been updated to go completely to the edge of appliance. I swapped out for the older grates because it is right next to a wall.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on February 9, 2024
Posted by: CC1222
[This review was collected as part of a promotion.] We had this range installed in our new home. It looks beautiful in our kitchen. Great design and very functional.
Written by a customer while visiting frigidaire.com
Customer Rating
1
GAS LEAKING AND IMPOSSIBLE CONTACT CUSTOMER CARE
on July 29, 2020
Posted by: FERNANDA 72
I DONT THINK YOU GUYS TAKE SERIOUSLY YOUR CUSTOMERS. I CONTACTED YOU ABOUT A GAS LEAKING AT RANGE 10 DAY AGO AND THE TECHNICIAN THAT YOU SENT DID NOTHING! GAS STILL LEAKING AND HOUSE WAS INTERDICTED BY GAS COMPANY! JUST SALES, BUT NOT CARE AT ALL
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 13, 2020
Hello, FERNANDA 72!
Thank you for your review. We are not happy to learn that there is a gas odor in the home. We have reviewed your file and see where service has addressed your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are not happy to learn that there is a gas odor in the home. We have reviewed your file and see where service has addressed your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Brand new and the front burner does not work. JUNK
on August 24, 2020
Posted by: markiggyI
Thought I bought a simple reliable gas range. The front right burner has not worked for months. Do you know how frustrating it is to turn the burner on that you use the most and the ignighter just clicks away not lighting the burner and making your kitchen smell like gas every time. DO NOT BUY THIS GAS RANGE.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, September 23, 2020
Hi markiggyI,
Thank you for making us aware of your recent experience. I regret to hear that your range is not performing as expected. We see you have been in touch with us regarding your concerns with the burner and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Thank you for making us aware of your recent experience. I regret to hear that your range is not performing as expected. We see you have been in touch with us regarding your concerns with the burner and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gas Range Review
on July 11, 2018
Posted by: Gymbo
from Lebanon, TN
[This review was collected as part of a promotion.] It came with the house we bought I would never have bought a Frigidaire gas range if they all vent like this one.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , July 12, 2018
Gymbo, thanks for taking the time to provide us with your feedback. Please note This venting is necessary for proper air circulation in the oven and good baking results. I welcome you to contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST for any additional questions or feedback. Best, Maggie
Written by a customer while visiting frigidaire.com