Customer reviews from turbotax.intuit.com
Intuit - TurboTax Business for Tax Year 2017 - Windows
Average customer rating
4
(1,161 Reviews)
Rating breakdown 1,161 reviews
5 Stars
560
4 Stars
294
3 Stars
144
2 Stars
79
1 Star
84
Customer Reviews for Intuit - TurboTax Business for Tax Year 2017 - Windows
Customer Rating
1
California state file defective this year.
on April 15, 2018
Posted by: BazazaBek
Federal return worked fine.
California state returns had software issues. After spending over 5 hours on the phone with tech support, with no resolution, I had to give up. Opted for paper version. Mailed by post office first class mail and certified but was lost. Resent by USPS and again never made to the FTB. Updated the state file today and viola, it worked this time. I will probably pay a penalty for late filling, thanks to Turbo tax.
California state returns had software issues. After spending over 5 hours on the phone with tech support, with no resolution, I had to give up. Opted for paper version. Mailed by post office first class mail and certified but was lost. Resent by USPS and again never made to the FTB. Updated the state file today and viola, it worked this time. I will probably pay a penalty for late filling, thanks to Turbo tax.
What's great about it: convenient to use
What's not so great: Could not file state tax electronically till 04/15/208
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not easy to find specific answers
on April 15, 2018
Posted by: Rhoaxz
Need access to a live person when answer is not found in search function.
ALSO--regarding S-corp filings. TurboTax asks "Would you like to file for any tax credits?" If so, go and search for the form you want. I thought that was turbo tax's job to ask all the right questions to FIND us any tax credits.
ALSO--regarding S-corp filings. TurboTax asks "Would you like to file for any tax credits?" If so, go and search for the form you want. I thought that was turbo tax's job to ask all the right questions to FIND us any tax credits.
What's great about it: easy to use/navigate
What's not so great: when a complicated question arises, "searching" results in a bunch of unuseful/not applicable questions and answers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Partner
on April 16, 2018
Posted by: kaiaha
This was pretty simple but I thought I could just transfer information but that didn't work. It was good though!
What's great about it: Pretty straight forward
What's not so great: Quickbooks online does integrate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
cost clarity
on April 16, 2018
Posted by: Aturkey73
I really do not like the fact that I had to get hit with an extra charge to file my state return. At least give me the cost info up front so I can decide what I want to do
What's great about it: good help and quick to use
What's not so great: the fact that I had to pay extra at the last minute to file my state return. Could that be included in cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best product
on April 16, 2018
Posted by: paulabkk
have been using for years. best product around, thank you for the team who helps implementing the product.
What's great about it: lots of explanation and topic tutorials
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Follow Trust Taxes Process
on April 16, 2018
Posted by: JohnNorris1
This is the first time I have used the Business Turbo Tax. Like the Personal, it is very easy to follow and use. The only element I would have liked to have seen would be immediate downloads from the brokerage, rather than entering 1099's in manually. However, they could at least be summarized and the 1099's attached, so all the sales details did not need to be entered manually.
What's great about it: Generally, the process and explanations were easy to follow and very clear.
What's not so great: Unlike the 1040 Personal, one cannot merely connect to one's broker for information that has to be manually uploaded
Pros: I bought or sold investments, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My NM e file 2017
on April 16, 2018
Posted by: Rkeats
I feel comfortable all red flags were noticed and corrected.
What's great about it: Directions were easy to follow
What's not so great: Directions brought me back to place I had already been to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 16, 2018
Posted by: kbc8
This customer did not provide a text review.
What's not so great: Poor explanations, not user friendly like the online TurboTax
Written by a customer while visiting turbotax.intuit.com