Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic for Tax Year 2017 - Mac OS, Windows
Average customer rating
4.5
(309 Reviews)
Rating breakdown 309 reviews
5 Stars
213
4 Stars
57
3 Stars
16
2 Stars
12
1 Star
11
Customer Reviews for Intuit - TurboTax Basic for Tax Year 2017 - Mac OS, Windows
Customer Rating
1
Turbo screw
on March 1, 2018
Posted by: BillnotHappy
from New Mexico
Paid for Turbotax. Then had to pay for the state filing. Then had to pay for e-filing.
Talk about nickle-and-diming the customers!
I don't remember reading any FINE PRINT to find out that turbo-screw will charge me for every little step.
Talk about nickle-and-diming the customers!
I don't remember reading any FINE PRINT to find out that turbo-screw will charge me for every little step.
What's great about it: I can do it myself
What's not so great: Paid for Turbotax. Then had to pay for the state filing. Then had to pay for e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked my Refund
on March 1, 2018
Posted by: Lucky2541980
from Waco, Tx
I was able to go through every step with ease. With entering my information and deductions, it was a snap. Thanks TurboTax!
What's great about it: Very Easy to Use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2017 Tax review
on March 3, 2018
Posted by: FlHubb
from Florida
The current flow of the questions are not the same as the past flow for filling out the return. IE in the past, personal info was first, then income listing then Taxes, deductions etc. It seemed that this year the income was inter-mingled with other things. Maybe it was just the phraseology was different. Maybe it's just old age creeping into my mind. LOL
What's great about it: Fairly easy to do
What's not so great: Arrangement/flow of questions are not conducive to easy understanding the flow.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software locked up
on March 3, 2018
Posted by: eh21
from Maine
The app froze every 5 minutes or so this year. Never did that before. Seemed to be about the same time it auto saved the file. Very irritating.
State returns are far to expensive.
What's great about it: Fairly easy to use application
What's not so great: Health Ins items to complete are not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Two Discrepancies
on March 4, 2018
Posted by: JIMG4956
from Green Valley, AZ
a) It did not offset my gambling winnings with my losses (which I entered and were equal). It showed Other income Gambling Winnings on line 21 of form 1040 instead of zero, which was then included in Total Income on line 22.
b) It showed Standard Deduction of 15200 on line 40 of form 1040, but the sidebar says standard deduction for married filing jointly is 12700.
Which is correct?
b) It showed Standard Deduction of 15200 on line 40 of form 1040, but the sidebar says standard deduction for married filing jointly is 12700.
Which is correct?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use.
on March 4, 2018
Posted by: My2995home
from Allentown, PA
Always enjoyed using your product but your prices are getting out of reach.
What's great about it: Step by step guidance
What's not so great: Your cost keeps increasing!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Stuff....
on March 4, 2018
Posted by: WingRiderKeith
from Florida
Everything was easy. Simply followed instructions and answered all the questions, no problem.
What's great about it: Simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing impossible
on March 5, 2018
Posted by: TiredFrustrated
I have used Turbo tax for years but I seem to get less function and more hassle each year. I think this may be the year to switch.
What's great about it: Many I'm sure the cons knock them right out of my head
What's not so great: You ask for optional PII (Drivers License) and the it won't let you past that point, to file the return.
Written by a customer while visiting turbotax.intuit.com