Customer reviews from turbotax.intuit.com
Intuit - TurboTax Basic for Tax Year 2017 - Mac OS, Windows
Average customer rating
4.5
(309 Reviews)
Rating breakdown 309 reviews
5 Stars
213
4 Stars
57
3 Stars
16
2 Stars
12
1 Star
11
Customer Reviews for Intuit - TurboTax Basic for Tax Year 2017 - Mac OS, Windows
Customer Rating
5
User friendly
on March 9, 2018
Posted by: Bxixlxlx
from Florida
Would recommend to anyone with moderate tax situation
What's great about it: Ease of use
What's not so great: Ability to review schedules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do
on March 9, 2018
Posted by: Maxcimax1
from Dallas, TX
I have used TurboTax for years & have never had any issue.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Does Pretty Good
on March 9, 2018
Posted by: johng33
from Waxahachie, Texas
I use TT every year. It keeps old info needed on the current return. Their website tries to get you to buy more than you need. The program shows pictures of grinning people who have nothing to do with my return; I feel that they are patronizing me as if I were a kindergartener. Please treat me with the respect due an adult. After all, I am doing a tax return. Even this form wants my photo. How is that relevant? They are patronizing me, but I am not amused. Maybe next year I will do a paper return.
What's great about it: It guides me. It brings forward last years info.
What's not so great: Patronizing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyed
on March 10, 2018
Posted by: BURDMAN64
from Pennsylvania
Been using TT for years..love it..will continue.
What's great about it: fast, easy, hits all items i needed
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
K1 Forms confusing
on March 10, 2018
Posted by: AndyZZZZZ
from Florida
K1 forms from investment Box 13 and Box 20 list T1, T2, T3 etc....the TurboTax boxes should match those or have annotations that match. A 'best guess' approach leads to errors.
What's not so great: Forms don't match those received
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ as Pie
on March 10, 2018
Posted by: FLTaxGoat
from Titusville, FL
I've been using turbo Tax since the 1980's (when I was doing my taxes on a Commodore 64 [!]). It has always tax preparation an relatively easy chore. I won't even think of trying anything else.
What's great about it: I liked the step-by-step guidance
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still waiting for paste to work from Excel
on March 11, 2018
Posted by: LuxProp
from Carrollton, TX
I an a landlord with about 15 rental properties. I do my initial analysis by exporting from Quicken 2000 to a tab-delimited text file. I import this into Excel. I sort by property name, then go through all items to ensure that the tax categories are correct. Income is easy, but expenses typically run to 800-900 items. TurboTax will not allow a direct copy/paste from an Excel cell - you have to Copy, then Paste Special Text to a new cell, then copy from the edit line, then paste to Turbo Tax. This is a MAJOR inconvenience. Also, the latest version has changed the supporting details interface - you have to guess whether there are supporting details, then right click, select "Add supporting details", even though a details entry is already present. Both of these problems should be easy to fix for a real programmer!
What's great about it: It works
What's not so great: Several areas of lazy programming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy to be done
on March 11, 2018
Posted by: JohnEve
from Colorado
I do my taxes over a period of time. Every time I starts a section I had to start over from the beginning opening page instead of the program going back to the section I was at when I stopped.
What's great about it: Simple to use
What's not so great: Had to start over each time.
Written by a customer while visiting turbotax.intuit.com