Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. Please see the following troubleshooting tips.
Ensure the water supply valve is completely open; low pressure/volume hinders cleaning. Recommended pressure: 20-120 psi.
Check flood prevention devices; they can mistakenly restrict water flow.
Whirlpool Leak Detection: Flashes light and drains tub upon leak.
II. Chemical & Temperature
Rinse Aid is critical for drying and controlling hard water deposits (white film/spots). Keep dispenser filled.
Use a high-temperature wash option for heavily soiled items.
Detergent: High-quality pre-measured tablets/packs are strongly recommended for superior cleaning and white film reduction. Place in the main compartment.
Use automatic dishwasher detergent only (never hand soap). Hand soap creates suds that cause poor washing/leaks; let suds dissipate naturally.
Use fresh detergent, added just before starting.
For very hard water (15+ grains/gallon), a water softener is highly recommended.
III. Loading & Maintenance
Load correctly: Avoid overloading. Angle items toward the center for better spray and drying.
Plastic: Load in the third-level rack (if available); do not use the lower rack.
Clean the dishwasher: Use affresh® Dishwasher Cleaner (or white vinegar rinse) to remove internal mineral and detergent buildup (film, spots, on components like the pump, hoses, etc.)
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 856360
We’re looking forward to hearing from you.
Christy T