I had this unit from a new construction home and this unit stopped working right after the warranty is expired. Initially it was ok but it started making loud noise after six months. Would never ever recommend this to anyone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 586790. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] This dishwasher came with the new home we bought 4 months ago. I have had service people out 3 times already. The leveling feet came off, and it stopped working. Then the door was not shutting and this last time, the whole motor died and needed to be replaced. All in 4 short months. This is by FAR the worst dishwasher I have ever owned. Dishes often do not get cleaned well. I must, must use extra Jet Dry (per the service person) or my dishes come out looking unrinsed. I use aobut twice as much as I ever have. Needless to say, I will be replacing this dishwasher next year when we have the money for a new one. As a Chef, clean dishes and a reliable dishwasher are extrermely important.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 579795. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This cleans very well but the cycle is very long. The buttons are tiny, need to be bigger. There is a 4 hrs delay, I wish there was a shorter delay. I wish there were racks specially for fragile items and the lower ones to fold to make room for large pots etc. Now a pot fills up and wastes space inefficiently. There is a shorter cycle setting but that doesn't clean quite as well and it could run a little more quietly, it can be heard in the living room.
This is the worst dishwasher I’ve ever owned! I don’t use it often due to it being just me and my spouse who live here. It constantly have mold growing inside all the racks top and bottom including the utensil holder. We constantly have to give it a deep clean which is a lot of work. This particular dishwasher was included in our new home when we built it. It’s horrible, wished we could’ve upgraded with a better model. Our previous dishwasher we left at our last home which was great, it was stainless steel inside and out. Never had mold like this and the heating setting actually dry the dishes, this one holds water and our dishes is also wet. It also holds a musty smell which is not good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 11, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 562680. We’re looking forward to hearing from you. Marcos O