Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Electric Range
Average customer rating
4.5
(827 Reviews)
Rating breakdown 827 reviews
5 Stars
554
4 Stars
172
3 Stars
59
2 Stars
18
1 Star
24
90%of customers recommend this product.
(
707 out of
782)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Electric Range
Customer Rating
2
Not user friendly at all
on August 19, 2021
Posted by: Balvant
from Cerritos, Ca.
This model is not user friendly. The Sensi-temp technology is very poorly designed and total failure . I used electric stove for 37 years and there is no problem of fire. Because of few people carelessness all other people has to suffer. I hate when coil cycles on and off. The enamel coating is also not good. It is almost impossible to remove the stain. I am GE fan but this time I am disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 20, 2021
Hi there,
We appreciate you sharing your review. We're awfully sorry to hear that you do not like the sensi-temp burners and understand your frustration. We definitely take your comments seriously and do use them to make quality improvements. Thank you so much for being a GE fan and we hope to continue to have you around! Mike@GEA
We appreciate you sharing your review. We're awfully sorry to hear that you do not like the sensi-temp burners and understand your frustration. We definitely take your comments seriously and do use them to make quality improvements. Thank you so much for being a GE fan and we hope to continue to have you around! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
HAS NO OVEN KNOB
on September 13, 2021
Posted by: MANGOMAN
from WEST CHESTER, PA
Was very disappointed after delivery when I went to use oven and there was no Oven know. I never heard of such a thing!
Direction sheet supplied to use oven was Not descriptive enough to easily make oven work. Sadly disappointed.
Direction sheet supplied to use oven was Not descriptive enough to easily make oven work. Sadly disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 15, 2021
Hello- We appreciate your purchase and can understand your frustration when a new appliance doesn't meet your expectations. Thanks for your feedback regarding the manual, we are sorry it didn't give you the appropriate instructions.
Note:
To turn the oven on, press the bake pad and then set the temperature. To set the temperature, press the + and - on your controls and then press the start pad to turn the oven on.
If you prefer to speak to someone directly, please reach out to our GE Answer Center at 1-800-626-2000.
We hope this helps! Happy Baking! Joyce@GEA
Note:
To turn the oven on, press the bake pad and then set the temperature. To set the temperature, press the + and - on your controls and then press the start pad to turn the oven on.
If you prefer to speak to someone directly, please reach out to our GE Answer Center at 1-800-626-2000.
We hope this helps! Happy Baking! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on October 16, 2021
Posted by: RFDil
from Charlotte, NC
My GE range was set up on June 30, 2021. I have only used it about 10 times because we have not been around. The oven and stove top already do not work!! Can't believe it! I don't understand why this will not just be replaced instead of being repaired since it is so new.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 18, 2021
Hello, thank you for your feedback on this. We're so sorry to hear that your range's cooktop has stopped operating properly so soon into its lifespan and requires a service appointment to repair it and truly understand your frustration. If you haven't scheduled an appointment for repair, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If you have any further questions or concerns, please feel free to contact us any time as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Top doesn't seat correctly.
on November 1, 2021
Posted by: AJC562
from Spring Hill, TN
The top of the stove isn't level, and it won't seat properly, there is a gap between the top of the stove and the hood.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, November 2, 2021
Hello there, we appreciate you finding the time to reach out to us. We're sorry to hear your stove isn't sitting level. We can imagine how worrisome this would be and we're happy to help.
We first suggest viewing the leveling instructions on page 4 of your installation manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-2000948.pdf
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best.
Guy@GEA
We first suggest viewing the leveling instructions on page 4 of your installation manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-2000948.pdf
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great electric range
on November 24, 2021
Posted by: Bgon24
from Harlingen, Texas
Good features and works great for cooking. GE best
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Old School and Simple
on December 25, 2021
Posted by: Stacee777
from Asheville, NC
I’m completely satisfied with my range. It’s a stripped down model with just the basics, but that was exactly what I wanted. No bells and whistles, just a good old fashioned electric range.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Console light would not come
on February 20, 2022
Posted by: Kiwigirl99
from Athens, TN
Just got the new stove. There are no lights coming on on the control panel. The burners turn on and work but the burner in light on the control panel. does not even come on. The oven light not working either. Going to have to take it back after waiting a month for it to come in.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 21, 2022
Hello,
We're terribly sorry to hear that the lights are not working on various parts of your stove. We can absolutely understand how infuriating that is. We would highly recommend scheduling a service appointment for your oven using your warranty.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Best wishes. Mike@GEA
We're terribly sorry to hear that the lights are not working on various parts of your stove. We can absolutely understand how infuriating that is. We would highly recommend scheduling a service appointment for your oven using your warranty.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It works great!
on April 26, 2022
Posted by: Denise 55
from Williamsfield, Illinois
I love the stove , it’s great. Cooks better than any other stove I’ve had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com