Customer reviews from geappliances.com
GE - 5.0 Cu. Ft. Freestanding Electric Range
Average customer rating
4.5
(827 Reviews)
Rating breakdown 827 reviews
5 Stars
554
4 Stars
172
3 Stars
59
2 Stars
18
1 Star
24
90%of customers recommend this product.
(
707 out of
782)
Customer Reviews for GE - 5.0 Cu. Ft. Freestanding Electric Range
Customer Rating
5
I like the color
on May 10, 2022
Posted by: Kourtney G
from New York
I really like it and would Recommend it to anyone that needs a stove it work s great love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful product
on January 31, 2023
Posted by: AliB04
from Ellensburg, WA
Inconsistent heat. Uneven temperature. Have replaced oven element more than once hasn’t worked from the first use.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, February 1, 2023
Hello,
Thank you for taking the time to give us your feedback. We are so sorry to hear that you’re having issues with your range, we know how incredibly frustrating that is. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We are so sorry to hear that you’re having issues with your range, we know how incredibly frustrating that is. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on February 22, 2021
Posted by: Grace78
from Rockaway Beach, NY
Burners stopped working less than two of purchased.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 1, 2021
Hi Grace78, thank you for taking the time to share your review and bringing this to our attention. We truly appreciate you choosing this electric range for your home and are terribly sorry to hear of the issues you are having with your burners not working quickly after installation. This is certainly not the experience we would expect or wish for you and we sincerely apologize for the disappointment and inconvenience this has caused.
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
We would love the opportunity to help you with this further! Please reach out to us via email using the following link so that we can learn more about your situation to offer you troubleshooting support and guide you in the best direction towards resolving this: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please include your name, address, phone number, email address, and the model and serial numbers for your appliance. We truly value your feedback and look forward to helping you with this soon. All the best! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
?????? NO OVEN KNOB. ???????
on September 13, 2021
Posted by: MANGOMAN101
from WEST CHESTER, PA
Got oven.Hungry. Bought ingredients to cook in oven. No oven knob. 2 sentences provided on sheet of paper were not enough to be able to use oven.
Ordered Take Out!
Ordered Take Out!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 15, 2021
Hello- Thank you for your purchase! We can understand your frustration when expecting to see a knob to control your oven and will be sure to pass on your feedback to the appropriate team on the manual. We apologize for your inconvenience and will be happy to help!
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
To turn the oven on, press the bake pad and then using the + and - on your controls adjust the temperature and once you've done that, press the start pad.
Sometimes it helps to speak with someone while you are doing it. If you need to speak to someone, please reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst purchase Ever!
on June 4, 2023
Posted by: Badbuuy
from West haven, Ut
Horrible buy!! Don't stay hot enough to fry anything!! Take twice as long to cook a meal of any kind now. Never buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 6, 2023
Hello there! We appreciate your feedback. We are extremely sorry to hear that this range is not staying hot enough to cook your desired foods. This is not normal operation for this range, and we recommend scheduling an in-warranty service appointment with one of our GE Appliances certified technicians.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get your range back up and running as designed as soon as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy
on June 28, 2023
Posted by: 0924
from Jacksonville
Oven door handle constantly breaks, this stove is put together poorly. Also the indicator light stays on even after burners are off. Had to replace the switch..Do not buy!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Oh no!
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
We're so very sorry to hear that you haven't had the best experience with your range. We certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a fan right now
on July 1, 2021
Posted by: dede4363
from Maryland
Just had the stove installed - turns on the off, very dishearten knowing I have only had this for a week and already have to have service on it...We love GE appliances very surprised by this.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 2, 2021
Good day,
Oh goodness! We're terribly sorry to hear that you needed service on your range after only a week. We definitely understand how frustrating that must be. If there's anything you need, let us know. We're always happy to help! Mike@GEA
Oh goodness! We're terribly sorry to hear that you needed service on your range after only a week. We definitely understand how frustrating that must be. If there's anything you need, let us know. We're always happy to help! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Beware
on October 18, 2021
Posted by: DeeIA
from Baltimore, MD
Stove looks great, but squeaks each and every time I use the oven. Regrets purchase.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 20, 2021
Hello, thank you for your review. We are sincerely sorry that your range is making a squeaking noise during operation. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com