We recently moved from a house where all the heating/cooling comforts were "piped-up" from the basement through the HVAC system. Low humidity levels became a real problem in our new apartment home when the heating system was started. Having purchased other Vornado products in the past, I ordered this unit to help with the situation - huge improvement once the humidifier was started. I have since ordered a second unit to fully humidify our 2400 sq feet of living space. The Energy Smart feature works well for variable fan speeds and quiet sleeping noise levels. I also appreciate the ease in filling the water canisters and keeping the unit clean.
not as effective as my Vornado ultrasonic humidifiers (at the quiet setting at least)
on December 14, 2021
Posted by: nickname
Verified Purchase:Yes
i returned this item for a few reasons: 1) my place is very dry and i need to run humidifiers around the clock. this unit is louder than Vornado's ultrasonic single tank and less effective (humidity levels stayed below 40% on the low and middle setting); 2) no matter how much i checked that the unit was level it would only draw water from one tank. i had to swap the tanks (not convenient) or tilt the machine considerably to get the second tank to empty; 3) the auto shutoff did not seem to work and the unit would continue to run while not drawing water from the second tank. i like the concept and maybe mine was just a dud, but i'm happier with 2 ultrasonics for my space.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, December 15, 2021
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Bought this humidifier because of Vornado’s excellent reputation for quality products & is easy to use. Cleaning our old humidifier was difficult but is a breeze with this new EVDC500. Works great, quiet motor. Not disappointed at all!
I bought this humidifier to replace two misting humidifiers that were hard to keep clean a d left dust all over our apartment. I had settled on looking for a evaporative type humidifier and did some research concerning , ease of cleaning, water capacity, type of controls, and area square footage that each unit would humidify. I found this vornado model and was impressed with the water capacity, ease of cleaning and the digital controls, as well as the DC motor which would vary the fan speed based on the humidity measured by the humidistate built into the unit. The unit was able to maintain our apartment, approximately 900+ square feet at about 35% humidity level for the last month. Replacing water is si.e and easy. Very happy with the unit.