Customer reviews from a site owned and operated by Vornado Air LLC
Vornado - EVDC500 Evaporative Humidifier - Gray/White
Average customer rating
4 out of 5
4
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
32
4 Stars
10
3 Stars
4
2 Stars
5
1 Star
6
70%of customers recommend this product. 
(
38 out of 54
)
Best Buy Privacy Policy
Customer Reviews for Vornado - EVDC500 Evaporative Humidifier - Gray/White
Customer Rating
3 out of 5
3
no more white dust, but not much humidity, either
on December 3, 2022
Posted by: GaGa
from New Hampshire
Gender:Female
Verified Purchase:Yes
Decided to try this instead of the cool mist humidifier I had been using for the last few years. (I got tired of the white dust all over everything.) The humidity has yet to go over 40% according to a separate hygrometer that I have set up in the room. That means the device runs continuously because it never gets up to 50%. With continuous running, the pads dry out. I thought running at slower speed might help, but still they dry out. I guess the only solution is to allow for a period of not running at all to enable the pads to soak up the water again. I'm experimenting with how long I can run it without the pads drying out. No answer yet; I've had it less than a month.
No, I would not recommend this to a friend.
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
2 out of 5
2
Initially worked great
on November 22, 2022
Posted by: John48
from Detroit, Mi
Gender:Male
Purchased this last January. For the remainder of the heating season it worked great, raising my homes humidity level from 28 to 40 percent. As heating season has just started brought this unit out and filled the tanks. Within hours the tanks were empty, unfortunately most of the water had leaked out onto my carpet. It seems that the valves at the base of the water canisters do not seal and the water overflows from the lower reservoir. Good thing this was not near my wood floors!
No, I would not recommend this to a friend.
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5 out of 5
5
Love it !
on October 16, 2022
Posted by: Jmm
Gender:Female
Verified Purchase:Yes
Very nice , great design . Great job on humidifing. The lights are nice . Quiet .Thank you , Vornado for a quality product !
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
1 out of 5
1
Did not work
on April 27, 2022
Posted by: UnhappyCustomer123
from Iowa City, IA
Gender:Female
Bought two units. One unit worked for about 30 seconds and stopped work. Second unit work for about 1 month and then the fan developed a loud rattle. Not satisfied at all.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, April 29, 2022
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care

Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
4 out of 5
4
Great, but those filters, I mean, wicks...
on March 13, 2022
Posted by: paulb
from Brooklyn, NY
Gender:Male
On my third winter with this excellent machine. Streamlined modern look, puts out a lot of moisture, the fan makes a "clean" sound that doesn't bother me, even though it's audible, it's easy to fill, easy to take apart and clean. But I wish the wicks lasted longer. I run the machine 24/7 and three to four weeks seems the limit before the wicks are dry. Or I wish I could buy the wicks in quantity and receive a discount; or wicks that can be soaked in cleaner and re-used. Still, a very well designed machine. Wouldn't go through a NYC winter without a humidifier.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
5 out of 5
5
The easiest humidifier to clean that I've ever owned, hands down!
on February 20, 2022
Posted by: PaulL
from Joliet, IL
Gender:Male
I have had a variety of humidifiers over the years and every one of them has had their specific problems when it comes to cleaning them. Just a few months ago, we purchased the Vornado EVDC500. We liked that it had two separate water jugs and the promise of a 'quiet' motor was also a compelling reason to choose this one. Of course, they all say "quiet operation" but after a brief time, it's not so quiet unless you leave it on the lowest setting. The Vornado unit however - I have never had a unit THIS quiet - even with the fan speed on HI. The only time I hear it is in the middle of the night but only if I walk into the living room. Other models I have had, you could hear them running in the next room, even while watching television. So, I am beyond thrilled that this unit is so quiet. In addition, I LOVE that the whole unit dismantles for cleaning. Again, never had a unit so easy to clean. No chemicals needed, no scrubbing with any kind of scrubber - just some warm water and mild soap. And, I can even wipe off the fan blades and the grill at the top of the unit. Never could do that with any other model! Cleaning the Vornado literally takes me 15-20 minutes, compared to other units I've had that would take upwards of an hour to do. I happily recommend this unit!! When people complain about it leaking, I've discovered that it does leak - when I'm replacing the water bottle after filling it, I was pressing it down in place, and that caused some water to spill out somehow. It hasn't done that since I stopped pressing it down when replacing it. The weight is enough for it to settle in place.
I would recommend this to a friend!
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
3 out of 5
3
only 1 gal/day
on January 9, 2022
Posted by: joej
from MA
Gender:Male
Verified Purchase:Yes
Easy to use, easy to fill, easy to clean, but paper filters inside aren't wicking the water up and are mostly dry (right from new). Room humidity rose from around 18% to now around 20% with humidifier on high 24/7. Needs a better filter or occasional pump of water onto the top of the filters to make this work. My old small 1gal ultrasonic (designed for a much smaller room) last year went through 2 gallons/day in the same spot...thought this one rated for 4 gallons/day would give more, not less.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, January 10, 2022
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Written by a customer while visiting a site owned and operated by Vornado Air LLC
Customer Rating
1 out of 5
1
Horrible product
on January 4, 2022
Posted by: UnhappyCustomer
Gender:Male
Poor design. When removing the tanks to to refill you will have a trail of dripping water from the humidifier all the way to the sink. Unless of course you wait until it’s completely empty. And don’t even try to move this thing once you have water in the base unless you are prepared with towels to dry your floor. Vornado generally makes good products but this is a huge disappointment. Save yourself money and a headache. Don’t buy.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Paula, Consumer Care, January 6, 2022
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Written by a customer while visiting a site owned and operated by Vornado Air LLC
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