Customer Reviews for Vornado - EVDC500 Evaporative Humidifier - Gray/White
Customer Rating
1
EVDC doesn't work
on January 14, 2024
Posted by: annoyed_with_purchase
from detroit, mi
Gender:Male
I bought this and fill both tanks and initially it works, the fans kick on, but after 1-2 minutes, the fans stop. I have an air sensor in my home so my humidity is low, and the device humidity level is set higher, even at max setting it does not kick on. Waste of money and now I have to send it back. I will not be trying Vornado products anymore.
First one received was defective. Fan would not function. You replaced it with another. Thanks for that. The second one doesn't function either. Fan ran for 15 seconds and has stopped working on any setting. Since you do not do refunds and only replace the product I now have two I have to pay to recycle. I sure do not want another one as the two I got were defective out of the box. Bad experience, never again with that model.
Had the unit for a few years. We only ever need them in the winter. Somehow the control panel just won't turn on this year. It was finicky last year and would turn itself off if bumped ever so slightly. It's like the control unit is supposed to sense when everything below it is in position, but even when everything is good to go, it still won't turn on because one of the various sensors isn't working correctly and it won't tell you which one.
The added complexity with the unit has made it a less reliable/resilient product. The old, "dumb" humidifiers (all vornado) that we still have for the rest of the house at least still work.
I bought this version with the two water bottles as well as one with the one water bottle and they all leak. I have to keep the humidifiers on trays to hold all the water that spills out of them.
No, I would not recommend this to a friend.
Response from a site owned and operated by Vornado Air LLCBy Tara, Consumer Service, May 15, 2023
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
Easy to use, clean and nicely adds humidity to home
on December 20, 2022
Posted by: Scort
Gender:Male
Verified Purchase:Yes
I have two vornado humidifiers. A single tank one I bought 1 year ago and a dual tank one I bought 1 month ago. They are nicely designed easy to use and clean humidifiers. I've had many ultrasonic ones and hands down this is much better