Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
Good fridge
on January 27, 2025
Posted by: Bob27
from Medicine Hat AB
[This review was collected as part of a promotion.] Good fridge. Could have been a couple inches taller or another option that is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to find everything in this fridge & freezer.
on February 2, 2025
Posted by: HappyGirl
[This review was collected as part of a promotion.] I love this fridge so much! No more bending to sort through the freezer to find things. The freezer shelves are deep and have good capacity and I love the shelves on the door for smaller items that used to get lost in the bottom of the freezer. The fridge capacity is much bigger and with two lights ( one near the top and one 2/3 of the way to the bottom) it is very bright and easy to find things. I wish I had bought this style years ago.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional Aesthetic
on February 11, 2025
Posted by: Skippy
[This review was collected as part of a promotion.] Value, quality and functionality! Thank you Whirlpool Corporation
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek handles
on February 12, 2025
Posted by: SharonH
from Edmonton, Alberta
[This review was collected as part of a promotion.] We replaced a 30 year old fridge for the side by side, so it has taken some getting used to! The freezer is great, because I can easily see what I have. However, the configuration of the fridge shelves make it look roomy, but I find I run out of space. The door is also heavy and swings into my pantry door, so I need to hold it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best yet!
on February 13, 2025
Posted by: Lbythe Sea
from Gloucester MA
[This review was collected as part of a promotion.] Its a huge improvement over the previous fridge- larger and much easier to find everything. I LOVE the side b side double doors. Some of the plastic seems very thin and I worry it may break over time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Low-end refrigerator, basic, few if any features.
on February 13, 2025
Posted by: HarryR
from Yarmouth Maine
[This review was collected as part of a promotion.] I purchase this refrigerator a month ago. It seemed it was the only one that would fit in my cabinet opening. When it was delivered and taken out of the crate, I pin was missing from one of the wheels, so an order for one needed to be made, but the refrigerator still functioned. I knew this refrigerator was not like the one it was replacing, but it lacked so many feature that really I felt like I settled for a downgrade. The ice maker was optional. It has no temperature monitor that shows the exact temperatures inside. I bought an electronic one and found the temperature swings in both refrigerator and freezer were extremely wide. There was room for 5 shelves in the refrigerator, but only four came with it. The old refrigerator door closed itself, this one swings open and stays there, not a good feature, if it can be called a feature at all. Basically, a little disappointed, but it will do.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 677811
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good for money
on February 13, 2025
Posted by: Fensty
[This review was collected as part of a promotion.] I bought this a month ago and it is working great!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It is beautiful & so functional.
on February 15, 2025
Posted by: jojo
from Marianna, AR
[This review was collected as part of a promotion.] I love my refrigerator. I bought it shortly before Christmas. It is really an upgrade for my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com