Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
5
More useable space
on December 12, 2024
Posted by: cold1
[This review was collected as part of a promotion.] After 3 weeks use I am more than satisfied with the product. I have never had a side by side refrigerator before and think this is the way to go.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 13, 2024
Posted by: Gloria
[This review was collected as part of a promotion.] I find it quite noisy, shelves are very narrow should give an extra shelf for freezer and fridge. To get the bigger fridge I did not have enough height. It does not close automatically. Door swings too far on its hinges. Freezer racks need the cross bars closer together frozen packages drop through.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 13, 2024
Hello Gloria! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #640714 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
High quality refrigerator
on December 14, 2024
Posted by: Mzak69
from Scranton, Pa
[This review was collected as part of a promotion.] Owned about 3 weeks now, so far so good. Very quiet, keeps food very cold, and fits in our tight space as advertised.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best features
on December 23, 2024
Posted by: Beth83
[This review was collected as part of a promotion.] I purchased the side by side because it fit my needs. I'm walking with a walker and can now reach confidently into frig or freezer without falling, It's great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
NICE FRIDGE!!
on December 23, 2024
Posted by: Neudge
[This review was collected as part of a promotion.] Very nice refrigerator with the features we wanted, BUT lacking a deli drawer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Reasonable, adequate purchase
on December 27, 2024
Posted by: Suzanne
from Ontario
[This review was collected as part of a promotion.] I've had this refrigerator for one month now, and I would rate it as average. It does keep a suitable temperature steadily (4 C for the fridge, and -22 C for the freezer). It is not too noisy, quieter than our previous old 30 yr old fridge. It has an attractive exterior and interior. Its less than ideal points are that the interior surface is not very robust (easy to scratch), and that the fridge door tends to swing outward very easily if we don't hold it while open. We did level that door as instructed, but it still swings out with a bang if we don't hold it while open. I suspect that this is because the door compartments are fairly wide, and can contain a lot of items. In general, though, this fridge is fine, but just has these 2 disadvantages.
I would recommend this to a friend!
Response from whirlpool.comBy chasttl, CA Social Care, January 21, 2025
Hello Suzanne Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Review ID # 287235287, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 27, 2024
Posted by: JoandJoe
from Johnstown, NY
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on December 29, 2024
Posted by: Joe2
[This review was collected as part of a promotion.] I bought this same refrigerator again because I liked the previous model. I only replaced the original refrigerator because of the life of the appliance. I was happy this model was still available. I do miss the utility drawer that fit on one of the upper shelves as I used that drawer for small items such as cheese, sliced meats etc.
Written by a customer while visiting whirlpool.com