Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
2
whirlpool refrigerator vegetable drawer broken
on August 21, 2024
Posted by: carl
from north pownal, vermont
less than a month after purchasing this refrigerator the vegetable drawer on the second shelf from the bottom broke. the plastic runner under the right side of the shelf broke. it was only held up by a small molded portion of the runner assembly which slipped into the glass shelf above it. the runner assembly was not fastened to the inside wall of the frig. the left side runner did have a screw to help the runner unit stay secured. i don't know why the right side was designed without that feature. very stupid...chintzy and unacceptable.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 582260.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 23, 2024
Posted by: DJT53
from Wallingford, CT
[This review was collected as part of a promotion.] Our old refrigerator was 30 years old and finally quit.
This one works greta, it has taken some time to get use to the shelf spacing. I like the old one where I could adjust the shelves so that all the space could be used efficiently.
This one works greta, it has taken some time to get use to the shelf spacing. I like the old one where I could adjust the shelves so that all the space could be used efficiently.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great and more than enough room
on August 25, 2024
Posted by: Crystal56
from Dallas Texas
[This review was collected as part of a promotion.] I purchased this refrigerator almost 3 weeks ago and I have been extremely satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Modern looking brushed metal easy to clean.
on August 31, 2024
Posted by: HTil
[This review was collected as part of a promotion.] Old fridge hadn’t worked properly for many weeks. We were pre disposed towards Whirlpool anyway from past experiences over many decades. We are seniors. This model’s fridge and freezer features are right size and fit our needs perfectly. Looks beautiful too.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great product!
on September 3, 2024
Posted by: Chicky
[This review was collected as part of a promotion.] Bought this over a month ago and like it very much. Just one concern - the motor runs almost non stop.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refigerator, loose wheels
on September 4, 2024
Posted by: Maek D
[This review was collected as part of a promotion.] It has been a nice purchase so far. The only downside is the wheels on it are real loose and when the door is pulled open the refrigerator rolls forward.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lots of space but louder than expected when it run
on September 7, 2024
Posted by: clo65
from Strathmore, Alberta
[This review was collected as part of a promotion.] I love the side by side, lots of fridge and freezer room. It is louder than I expected when its running.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 9, 2024
Hello, clo65 ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please include review ID # 589562 in the subject line. We look forward to hearing from you! - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
5
A smaller fridge storing a great quantity of food.
on September 9, 2024
Posted by: jo69
[This review was collected as part of a promotion.] Fits our need for more space. Runs well. Fits into our smaller space.
Written by a customer while visiting whirlpool.com