Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
4
Missing leveling feet
on June 20, 2024
Posted by: Missing
[This review was collected as part of a promotion.] I like the refrigerator but the leveling feet were missing
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy
on June 21, 2024
Posted by: Unhappy girl
[This review was collected as part of a promotion.] Fridge is set to coldest but doesn’t go lower than 50 degrees Fahrenheit
Coils have been cleaned but doesn’t make a difference
Coils have been cleaned but doesn’t make a difference
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 21, 2024
Hello, Unhappy girl! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@whirlpool.com with your model and serial number, phone number, and case #554385. We look forward to hearing from you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor service
on July 2, 2024
Posted by: Ddd3
from Princess Anne MDE
[This review was collected as part of a promotion.] Bought refrigerator 06/11/24. Appliance was delivered without a working ice machine and no handles. Whirlpool warehouse shipped one handle and it was installed on 06/21/24. It is 07/02/24 and I have an a refrigerator still with one handle. refrigerator is nice, service from whirlpool is horrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 559546.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 3, 2024
Posted by: jack
from castleton, NY
[This review was collected as part of a promotion.] First the settings were too high but seems to be okay now.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Value for money.
on July 3, 2024
Posted by: Abhi
[This review was collected as part of a promotion.] Using this for last 3 months. All good except the fingerprints on the surface. Cooling is
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious and convenient side by side!
on July 9, 2024
Posted by: PonhookRick
[This review was collected as part of a promotion.] We bought this side by side to replace an old fridge that had served us well for years. We were able to customize our order - no water dispenser to give us more freezer room. We bought the extended warranty but hope we never have to use it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 10, 2024
Posted by: Durk
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator. find it much quieter, and more space inside than our previous one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Waiting for replacement doors.
on July 23, 2024
Posted by: lemon
from Latham, NY
[This review was collected as part of a promotion.] This is the second side-by-side that was delivered damaged. This is after a top-freezer was delivered damaged.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 24, 2024
Unfortunately, we are not directly involved in the order or delivery processes of our dealers, and we do not have access to specific availability information. You will need to contact your dealer directly for any delivery questions or concerns.
Written by a customer while visiting whirlpool.com