Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
I find it hard to control the temperature.
on April 11, 2024
Posted by: Sammy
[This review was collected as part of a promotion.] I bought my fridge two months ago, I used to have one ten years ago. The old one had rounder doors and edges. This new one has a more modern look, with the square doors.
Response from whirlpool.comBy CA SOCIAL CARE, April 12, 2024
Hello, Sammy! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (279888048). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love my new fridge
on April 13, 2024
Posted by: Sarah
[This review was collected as part of a promotion.] I bought this about a month ago - delivery was on time & excellent! I give this 4.5 stars - I love everything about the refrigerator, It fits perfectly in my space, is very functional. I took half star due to the chrome finish - shows fingerprints like crazy and is hard to keep looking shin.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
like the desgine
on April 16, 2024
Posted by: Peter
[This review was collected as part of a promotion.] We are very happy with the way we can store the food and the ease of getting it in and out
Written by a customer while visiting whirlpool.com
Customer Rating
2
needed to buy more shelves & had trouble getting
on April 19, 2024
Posted by: Phyl23
from Rockville, MD
[This review was collected as part of a promotion.] It is difficult to fit all items in the short vs tall areas- not easy to find things- freezer narrow door shelves
took 3 tries to get another freezer shelf
still trying to get refrigerator door shelf
took 3 tries to get another freezer shelf
still trying to get refrigerator door shelf
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 521921.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs maintenance
on April 20, 2024
Posted by: Vou1
from Maryland
[This review was collected as part of a promotion.] The refrigerator was brand new but still needed maintenance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
loving the fridge
on April 22, 2024
Posted by: debbie
from cobalt ontario
[This review was collected as part of a promotion.] love my fridge so much. the only draw back was the stainless steel doors. the smudges drove me up the wall and i was so upset over it, until i was told to get a certain type of wipes for it. i wiped it all down and it looks like brand new, the wipes keep it smudge free so far over a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge at a great price
on April 24, 2024
Posted by: Andrew
[This review was collected as part of a promotion.] Replaced a 20 year old ge and love this fridge!!!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size for my family.
on April 25, 2024
Posted by: Lindy Lou
from Arizona
[This review was collected as part of a promotion.] I've had this fridge for about a month and I'm loving it. It has plenty of space and keeps all my food nice and fresh, particularly my vegetables.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com