Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
5
Lots of room!
on November 11, 2023
Posted by: the ham
[This review was collected as part of a promotion.] A perfect fit for our kitchen. An excellent design and use of internal fridge space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well configured interior design
on November 11, 2023
Posted by: Frosty
[This review was collected as part of a promotion.] I really like how this fridge has been configured. I can place milk in the door shelf with condiments leaving more room on the interior shelves. The 2 drawer crisper are a great size. I like the freezer side as well. Nice to have stacked shelves for easy viewing and a drawer along with extra door shelving for smaller items.
Written by a customer while visiting whirlpool.com
Customer Rating
5
It is the perfect size for our family!
on November 12, 2023
Posted by: Tsuki
from Edmonton, Alberta
[This review was collected as part of a promotion.] I brought the fridge about 6 months ago and is very happy with the product. It is very quiet when the power kicks in.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek appearance
on November 13, 2023
Posted by: cyn7
[This review was collected as part of a promotion.] Appreciate the variety of storage, easy to switch up the glass shelves, the bottom bin of freezer - to use for meat. Also like the general appearance of the appliance with sleek handles. Find the 2 temperature controls very easy to read and control if need be.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Size
on November 14, 2023
Posted by: Guthrie1984
[This review was collected as part of a promotion.] I have had this fridge for about 6 months and love it. Always wanted a side by side fridge and freezer and this one was perfect for our families needs.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pretty much just what I wanted
on November 18, 2023
Posted by: jsh5
from Michigan
[This review was collected as part of a promotion.] I bought this refrigerator to replace a slightly larger one. I wanted a refrigerator without an ice maker. It is working out well even though it is slightly smaller than my previous one. One complaint is that the temperature doesn't hold steady very well. I keep switching between two different settings, trying to find the best one. That has been disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Regret due to cheap easy break interior plastic
on November 25, 2023
Posted by: Downpoison
from Greenwood, NS
They sure don't make things to last as they used to. One month in and I just dropped a .7kg size frozen piece of lamb and the various damage it just did blew my mind; now I regret my clearly cheaply made investment. It took a scuffed chunk out of the bottom inside of freezer in front of drawer as well as a shatter impacting crater style crack. It was as if the plastic was wax, my husband witnessed and also couldnt believe how easy it was and now we know this item wont last as those things happen, especially given the tiny easy to roll off shelving. I'm devastated and this changed my entire what would have been 4 stars as the coldness from both fridge and freezer are incredibly impressive and cant be beat. However, my fridge and freezer doors don't line up (one is taller than the other) and the magnet on the back of the fridge door also doesn't line up. The seal on inside of fridge door was put on visibly crooked which the delivery guys weren't satisfied as I wasnt until they verified the seal still vacuums shut as it should at least.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 27, 2023
Hello, Downpoison! We are terribly sorry to hear about your Whirlpool refrigerator. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275633039). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very Noisy
on November 30, 2023
Posted by: Will
from northern Michigan
[This review was collected as part of a promotion.] This is a very noisy refrigerator. It sounds the like the microwave oven is running. Other than that it works fine and looks nice. It did take more than a day to cool down to an acceptable temperature upon turning it on for the first time which was very inconvenient since we had no place to put our perishable food.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2023
Thank you for sharing your insights with us, Will. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 439814.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com