Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
1
Fridge side only cooling to 40+ degrees
on September 1, 2023
Posted by: Tracey
from Ft Lauderdale Fl
[This review was collected as part of a promotion.] Fridge installed 8/21/2023, since that date fridge side even on coldest setting only cools to 40+ degrees on fridge type temperature thermometer. Have tried all settings described in manual but no change. Have called for Svc and tech is due 9/6/23. Am totally disappointed with this product. Our old fridge cooled efficiently on the lowest settings.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 1, 2023
Thank you for sharing your insights with us, Tracey. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 385917.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
4 & 2/3 stars
on September 5, 2023
Posted by: Imanrs
from Safford Az
[This review was collected as part of a promotion.] Love the fridge. It’s about 4 inches shorter than my previous one and the freezer is about 1 inch to narrow for my ice tray to fit but these are things I can get use to. I love the fact that magnets stick to it my previous fridge was a true stainless steel and magnets wouldn’t stick. My only concern is the streaks on the front and I can’t get rid of them. It also scratches easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awkward shelf design
on September 6, 2023
Posted by: Rory
from Parsonsburg MD
[This review was collected as part of a promotion.] A very attractive appliance that fits into our space. Fridge and freezer chill well but the two drawers are very shallow for produce. Not sure why the shelves in the fridge have so much condensation. With the bright lights they don’t look clean and the handprints from the installer seem permanent 🤔
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very satisfied customer!
on September 16, 2023
Posted by: FarmMom
from Mercer pa
[This review was collected as part of a promotion.] Bought this fridge awhile ago and waited for it to come into the warehouse for awhile but it was well worth the wait!!! Fits perfectly in our space,was tired of my bottom freezer so this worked perfectly!!! No fuss and no fancy digital xtras required! Basic beautiful functional fridge/freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Functions well
on September 21, 2023
Posted by: Happy Kitchen
[This review was collected as part of a promotion.] This fridge functions well and has a good layout inside. There was an issue with the freezer door not matching the fridge door on the outside. The finish was not the same. It took over a month to get the freezer door
replaced and the new one is better but still not identical to the fridge door.
replaced and the new one is better but still not identical to the fridge door.
I would recommend this to a friend!
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 26, 2023
Hello, Happy Kitchen! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (273880490). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not sure if I'd buy another
on September 22, 2023
Posted by: Why Me
from Norco, Ca
[This review was collected as part of a promotion.] This refer is a replacement for another Whirlpool refer that was purchased a couple of weeks ago. The original unit was noisy and ran for more the 20 hours a day. However, the replacement refer is worse then the original unit when it come to noise as it can be heard throughout the house.Rather than replacing it once again, we called the warranty department at Whirlpool and they are sending someone out to see if they can fix it.
I have another unit on order from Whirlpool (this time a
I have another unit on order from Whirlpool (this time a
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 22, 2023
Thank you for sharing your insights with us, Why Me. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 399750.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fit the spot!
on September 27, 2023
Posted by: SBM1
from York, ON
[This review was collected as part of a promotion.] This Whirlpool refrigerator is the only option for the space in my kitchen. While there are a couple of other models that fit the width and height, none (including this one) are counter depth and I don't have enough space to open full size doors on a regular depth refrigerator so the side-by-side works best. I was disappointed to find there are no levelling legs nor any way to stop the doors from swinging wide when open. The refrigerator runs quietly and works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool has always been my favorite appliance .
on September 28, 2023
Posted by: Debbie
from Warsaw, mo.
[This review was collected as part of a promotion.] Very happy with my new fridge. Whirlpool has always been my favorite appliance company.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com