Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
445
4 Stars
246
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
Very basic
on December 20, 2020
Posted by: Del4212
from St. Louis, MO
Bought this several months ago to replace a 23 year old model. I miss the deli drawer in my old model. But after using this one I REALLY miss the vegetable crisper. Who knew this was a luxury feature? Having to keep veggies (especially mushrooms) outside the drawers or else they wilt within days.
Deeper drawers in the doors are nice, I guess. Freezer is fine.
Deeper drawers in the doors are nice, I guess. Freezer is fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple but great!
on December 24, 2020
Posted by: Sandrai
from Puerto Rico
[This review was collected as part of a promotion.] I bought this two months ago. So far I’m really pleased with my whirlpool refrigerator. The price was amazing too
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Features
on December 26, 2020
Posted by: msleah
from Los Angeles, CA
[This review was collected as part of a promotion.] I'm happy with it, but the available fixed shelf positions need improvement. I can't have more than one tall shelf unless I delete one whole shelf.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
fits area perfect when open
on January 29, 2021
Posted by: eegee
from homosassa fl 34448
[This review was collected as part of a promotion.] frige door swings open and worries us it might hurt hinge if we somehow let it slip all the way open. also wish their was some way to warn us if a bottom drawer does not get closed quick enough. otherwise it is great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 3, 2021
Posted by: robbiemf
from Courtenay, BC
[This review was collected as part of a promotion.] I bought this a month ago and so glad I did. When I open the doors I can see everything at a glance. Very little awkward bending.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Basic Fridge. Hard to Find This Size.
on February 3, 2021
Posted by: Snoz
from Toronto, ON
[This review was collected as part of a promotion.] This was the only option we could find to fit in an older house with a smaller kitchen. It took forever to find one this size. It’s surprising that the only options available these days are HUGE refrigerators that won’t even fit in the door of an older house. This was the only option we had, and even then it barely fit. Would have liked a much nicer fridge, but there were no other options. Very basic. No extras. It is quite loud. The freezer is VERY small.
I would recommend this to a friend!
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 16, 2021
Hello, Snoz!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. Thank you for taking the time to reach out to us with your concerns. We understand that it is disappointing to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242016782. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. Thank you for taking the time to reach out to us with your concerns. We understand that it is disappointing to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242016782. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good value
on February 3, 2021
Posted by: Matterson
from Vancover, BC
[This review was collected as part of a promotion.] I bought this as it is really one of the only full side by side fridge out there, or made by whirlpool. It is nice and wide and good shelving. The shelves do not look very strong but hold a lot of weight. The side shelving on the doors hold a lot but don’t seem very strong. Overall it is good for the price but it could be taller and deeper. It is also on the noisier side.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 16, 2021
Hello, Matterson!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. Thank you for taking the time to contact us with your concerns about the shelves and noise levels. We understand that it is upsetting to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242017682. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool refrigerator. Thank you for taking the time to contact us with your concerns about the shelves and noise levels. We understand that it is upsetting to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242017682. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing
on February 4, 2021
Posted by: Happy client
from Sackville, NB
[This review was collected as part of a promotion.] Stunning design, amazing performance. Love my new fridge...never more going back to another brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com