Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
3
Whirlpool frig
on January 11, 2024
Posted by: MAC83
[This review was collected as part of a promotion.] Waited 2 months to get this refrigerator. Had it for 15 days runs majority of the time and is louder then previous refrigerator. No icemaker so it's not that. It's on the recommended settings.
Looks nice, like the lighting in it,
Looks nice, like the lighting in it,
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the side by side, our first one.
on February 21, 2024
Posted by: Brian
from Vernon BC
[This review was collected as part of a promotion.] .We had a noise issue. Repair man discovered a piece of tape hitting a fan blade. We are disappointed the unit
does not have a snack drawer where we like to keep our meat and cheese products.
does not have a snack drawer where we like to keep our meat and cheese products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
The internal design got worst through years
on February 27, 2024
Posted by: YYC-A
[This review was collected as part of a promotion.] I have a VERY similar one from 2002 (still working fine), comparing to that:
1- The fridge shelves location were flexible on the old one. The shelve location on the new one are pre-designed. This is REAL disappointment.
2- The new one is noisy.
3- Why the door are higher than the fridge itself, it makes cleaning harder.
1- The fridge shelves location were flexible on the old one. The shelve location on the new one are pre-designed. This is REAL disappointment.
2- The new one is noisy.
3- Why the door are higher than the fridge itself, it makes cleaning harder.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 28, 2024
Hello YYC-A! We thank you for your feedback. If you have any issues you would like us to address, please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #278579869 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
4
It meets my basic needs.
on March 17, 2024
Posted by: jeanr
from Lombard, IL
[This review was collected as part of a promotion.] I bought this refrigerator a month ago.
Temperature varies a lot when checked even though doors are only opened a few times a day. Fixed shelf spacing is not practical.
Temperature varies a lot when checked even though doors are only opened a few times a day. Fixed shelf spacing is not practical.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by Side
on March 26, 2024
Posted by: TC54
[This review was collected as part of a promotion.] Bought this a month ago & very happy with it.works great,only problem is setting the feet & the directions don’t help very much.otherwise it’s a great refrigerator & I would definitely recommend it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
temp settings not workin well
on April 4, 2024
Posted by: mike g
from new lenox il
[This review was collected as part of a promotion.] our first side-by-side and very disappointed with freezer size very small also having very hard time with temp settings turning up freezes products in fridge side turning down freezer side not cold enough very frustrating!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO IT YOURSELF
on August 22, 2024
Posted by: CBR1
[This review was collected as part of a promotion.] Doors not level and refrigerator not leveled when installed. Refrigerator rolls easily and refrigerator door opens quickly. Advised Plesser's through an email and was sent an instruction sheet to fix it myself. I called Plesser's, where I bought it, and left word for the salesman to call me, haven't heard back. Not thrilled with Whirlpool or Plesser's at this point
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 582620.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 582620.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Roomy
on October 9, 2024
Posted by: Abby
[This review was collected as part of a promotion.] I have very hard water so chose the option without water on the door. We love the clean look!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com