Customer reviews from whirlpool.com
Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Average customer rating
4.2
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
445
4 Stars
245
3 Stars
101
2 Stars
34
1 Star
44
82%of customers recommend this product.
(
586 out of
713)
Customer Reviews for Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - White
Customer Rating
5
New & improved
on May 6, 2025
Posted by: Jay57
[This review was collected as part of a promotion.] Went in for dishwasher replacement and found the perfect refrigerator for the space we have.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Big enough space
on May 6, 2025
Posted by: CarlosOA
[This review was collected as part of a promotion.] I bought this a month ago and it looks exactly like it is on the pictures. I am just disappointed that it doesn't have a spring that prevents the door from opening all the way and slamming on the counter or the door of the pantry.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on May 16, 2025
Posted by: Mende
[This review was collected as part of a promotion.] This refrigerator is great! The space inside is very ample.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 20, 2025
Posted by: Mary
[This review was collected as part of a promotion.] It is much shorter than my previous refrigerator/freezer so there isn’t as much space. I’m getting used o it though.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good nfeatures
on May 21, 2025
Posted by: Bill
[This review was collected as part of a promotion.] This refrigerator replaced one that had the freezer under the main unit and we like it better. It's easier to get items out of both the fridge and freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not impressed
on May 21, 2025
Posted by: Sad1
from Edmonton alberta
[This review was collected as part of a promotion.] Very loud. Sounds like the dishwasher is running. Shelving doesn’t pull out in freezer
Despite being promised that the door was coated and would not show finger prints, it’s awful
Despite being promised that the door was coated and would not show finger prints, it’s awful
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, May 29, 2025
Hello! We are so sorry to hear about your Whirlpool appliance. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case # (291023493). We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge downsizing experience.
on May 30, 2025
Posted by: nann
from Ottawa ON
[This review was collected as part of a promotion.] I bought this model because it was the only one that would fit in the pre built space that used to house my 36" side by side. I find the freezer shelve inconvenient as the grid runs front to back and the space is deep but narrow frozen food has to be stacked flat and piled in two stacks in front of each other, making it hard to get at food that has been placed in the back. It would be helpful to have a second basket that could pull out so all items could be viewed the door shelves are narrow and don't really hold much not sure how that could be fixed given the overall dimensions.. The fridge side is fine and the size of the on door shelves are great as are the crispers. I would have liked a deli drawer though. (Guess my previous 20 yr old fridge spoiled me)
It keeps things nice and cold and the stainless steel exterior is relatively easy to keep looking fine.
It keeps things nice and cold and the stainless steel exterior is relatively easy to keep looking fine.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #732153, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice, medium sized side-by-side refrigerator.
on June 1, 2025
Posted by: Taco
[This review was collected as part of a promotion.] A door handle was missing a small chrome piece at the top of the handle. I contacted Whirlpool and they sent a replacement handle. We like the refrigerator so far. We've had it about a month. I do wish the retailer would have leveled the refrigerator. We had to do it ourselves, but otherwise the unit itself is just want we wanted.
Written by a customer while visiting whirlpool.com