Customer reviews from jbl.com
JBL - Playlist Wireless Speaker with Chromecast Built-In - Blue
Average customer rating
2.8
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
7
4 Stars
5
3 Stars
2
2 Stars
6
1 Star
9
43%of customers recommend this product.
(
12 out of
28)
Customer Reviews for JBL - Playlist Wireless Speaker with Chromecast Built-In - Blue
Customer Rating
1
Used maybe four times and won't power on.
on January 13, 2020
Posted by: tyzwyzb
My son's bought me a pair of these as a gift. Set them up and put one in the bedroom and the other in the formal dining room. The dining room only gets used on Christmas and I know it worked two Christmas's ago, it didn't work this year. I forgot to look further into it until today and noticed that it won't even power on. So for a per use cost, not worth the money. It just bothers me because I felt like I really researched their purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Great-Sounding Speaker Crippled by Google
on March 29, 2020
Posted by: Do not buy
from Chicago, IL
Speaker is loud and powerful, sound is great; however Google chromecast audio capabilities ruin this product. Speaker disconnects from home WiFi network on its own whim and refuses to show up again when resetting with Google Home app. Received a warranty replacement and same issues persist.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, March 30, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Playlist didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
totally disappointed
on April 13, 2018
Posted by: jamiej
from chicago il
After three hours and getting on with tech-support running tests to determine that this wonderful sounding speaker from what I can hear with the sounds coming out of it for setting it up will not in anyway shape or form connect to Wi-Fi so it is being sent back for them to look at and possibly replace it really is too bad chrome cast doesn't make it easy it's a bit cumbersome it gave me up but only put out a speaker like this that simply connect to Bluetooth or Wi-Fi without Chromecast it would be amazing but I am completely disappointed in this set up it just doesn't work maybe I have a defect.
No, I would not recommend this to a friend.
Response from jbl.comBy Steve S, Customer Service, April 13, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Automatically turn on without interference
on March 2, 2018
Posted by: armin kn
from iran
Hello
I have a question
When I turn off this speaker, it automatically turns on after 10 minutes
How can this problem be solved?
I have a question
When I turn off this speaker, it automatically turns on after 10 minutes
How can this problem be solved?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Impressed for a small speaker
on July 19, 2018
Posted by: CodyK
from Oregon
The quality of the sound is great for small wireless speaker. I think it is perfect for a bedroom or other area where you aren't expecting a huge thumping sound. It is plenty loud and the quality improves after it is used for a while. The chromecast works awesome! As stated in many professional views, this is a great value speaker!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sunday, easy set up.
on March 22, 2019
Posted by: Jerry 67
from Minneapolis, Minnesota
I bought 4 for our dental office, they sound great and the set up was easy .
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Awesome little speaker! Documentation...ehhhhh
on November 17, 2018
Posted by: jlopez006
from DE
I bought this speaker last year and it still sounds awesome. I'd definitely recommend it. Now to the documentation part. I connected it initially with the Google Home app with no problems. At some point I had to change my wireless password and I couldn't reconnect with Google Home no matter what I did. There is a reset button but it's an impostor button, pretending to have a job but I think it's fake news. Nowhere in the manual does it explain how to reconnect. So what to do? Try different button presses until, viola! Pressing the volume + and - at the same time for at least five seconds reset the WiFi. It then showed up in the Google Home app. I hope this helps anyone that may have the same issue. Cheers!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Good sound, but unusable with video or games
on December 14, 2017
Posted by: DataGreed
from Lisbon, Portugal
The sound is good, though the dalay in both bluetooth or chromecast mode is very noticable. It is impossible to use this speaker with movies or videogames, since the picture is always out of sync.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, December 15, 2017
Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line.Our JBL Playlist speakers are designed mainly for music and are not made for video streaming, that is why you will experience video delay when streaming videos .If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com